Information Collection

Small Business Administration Loan Operations Centers Customer Experience Online Survey

IC 234201 under ICR 201812-3245-003 · OMB 3245-0398.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3245-0398 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
3245-0398 Operations Centers Survey under 3245-0398 11-29-18.pdf www.sba.gov	Other-Satisfaction Survey
3245-0398 OMB Submission OFPO Customer Satisfaction Survey 11-29-18.pdf www.sba.gov	Other-Online Survey

IC Title:

Small Business Administration Loan Operations Centers Customer Experience Online Survey

Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation: 13 CFR 121

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Satisfaction Survey			3245-0398 Operations Centers Survey under 3245-0398 11-29-18.pdf	www.sba.gov	Yes	Yes	Paper Only
Other-Online Survey			3245-0398 OMB Submission OFPO Customer Satisfaction Survey 11-29-18.pdf	www.sba.gov	Yes	Yes	Paper Only

Line of Business: Economic Development

Subfunction: Business and Industry Development

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 3,500

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Requested	Previously Approved
Annual Number of Responses for this IC	3,500	3,500
Annual IC Time Burden (Hours)	117	117
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.