USAGov Contact Center Voluntary Customer Satisfaction Survey for Web Chat Customers

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

OMB: 3090-0297

IC ID: 242061

Information Collection (IC) Details

View Information Collection (IC)

USAGov Contact Center Voluntary Customer Satisfaction Survey for Web Chat Customers Req-17
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey 3090-0297_Instrument_Req-17_USAGov Web Chat.docx Yes Yes Fillable Fileable

Supply Chain Management Services Acquisition

 

3,000 0
   
Individuals or Households
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 3,000 0 3,000 0 0 0
Annual IC Time Burden (Hours) 350 0 350 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
USAGov Contact Center Voluntary Customer Satisfaction Survey for Web Chat Customers 3090-0297_Template_Req-17_USAGov CCTC Web Chat.docx 06/01/2020
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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