OMB.report

Federal forms, ICRs, and supporting documents

OMB control number

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

OMB 3090-0297 · GSA.

OMB 3090-0297

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations; provide an early warning of issues with service; or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA) expires 2028-07-31 and is listed under ICR 202504-3090-003.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
3090-0297 - Supporting Statement_2025.docxSupporting Statement A
3090-0297 - Supporting Statement_2025.docxSupporting Statement A
3090-0297 - Supporting Statement-Part B.docxSupporting Statement B
3090-0297 - Supporting Statement-Part B.docxSupporting Statement B
3090-0297-FAST-TRACK Template.docxSupplementary Document
3090-0297-FAST-TRACK Template.docx Supplementary Document
Customer Education Service Center (CESC) Events Survey-TRACE 2026 Other-Survey
GSA National Customer Service Center (NCSC) Case Closure Survey Other-Survey
GSA.gov Sitewide Survey 4.0 Other-survey
E_OSB Small Business Office Hours Attendee Survey Other-Survey
Speaking Engagement Form Instruction
GSA Fleet Short Term Rental (STR) TRACE Survey 2.0 Instruction
OneGov Agency Outreach (Adoption) TRACE Survey (2026) Instruction
OneGov Agency Outreach (Meeting) TRACE Survey (2026) Instruction
T-710-QS_Personal Property Management System (PPMS) Website Transactional Survey - FY26 Instruction
GSA Auctions (SM) Website TRACE Survey - FY26 Instruction
Vendor Support Center Survey (VSC) TRACE Instruction
T-705 - MAS Industry Partner Briefing Survey FY 26 Instruction
Buy.GSA.Gov Instruction
Personal Property Management System Transactional Survey Instruction
Reginfo.gov Transactional Survey Instruction
GSA Auction. Gov Transactional Survey Instruction
PBS National CMMS User Feedback Survey Instruction
GSA Fleet Customer Satisfaction Survey Instruction
Kahua Transactional Survey Instruction
VPP User Survey Instruction
QM ERRC Post Survey Instruction
Login. Gov Contact Center Survey Instruction
T-684 - eBuy Systems Contractor TRACE (2025) Other-Survey
T-678 - eBuy Systems Buyer TRACE (2025) Instruction
Speaking Engagement Form Survey Instruction
2025 GSA OSDBU_ Small Business Webinar Attendee Survey External Inbox Instruction
Vendor Support Center (VSC) TRACE Instruction
GSA Leasing Experience Survey Instruction
Real Estate Sales Survey Instruction
Federal _mDL Post-Event Survey Instruction

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
202504-3090-003 Extension without change of a currently approved collection 2025-06-13
202310-3090-001 No material or nonsubstantive change to a currently approved collection 2023-10-18 Approved without change
202205-3090-001 Extension without change of a currently approved collection 2022-05-23 Approved without change
202105-3090-002 No material or nonsubstantive change to a currently approved collection 2021-05-19 Approved without change
201907-3090-009 Revision of a currently approved collection 2019-07-23 Approved without change
201907-3090-008 Revision of a currently approved collection 2019-07-23 Withdrawn and continue
201603-3090-005 Revision of a currently approved collection 2016-06-22 Approved with change
201211-3090-001 Revision of a currently approved collection 2013-05-10 Approved without change
201112-3090-007 Generic IC 2011-12-01 Approved without change
201111-3090-008 No material or nonsubstantive change to a currently approved collection 2011-11-28 Approved without change
201111-3090-005 No material or nonsubstantive change to a currently approved collection 2011-11-21 Improperly submitted and continue
201108-3090-005 New collection (Request for a new OMB Control Number) 2011-08-10 Approved without change

OMB Details

Federal _mDL Post-Event Survey

Federal Enterprise Architecture: Supply Chain Management - Services Acquisition