FSA Strategic Plan FY 2020-2024 Feedback Form V2

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

FSA Strategic Plan Feedback Form 2020.6.17

FSA Strategic Plan FY 2020-2024 Feedback Form V2

OMB: 1845-0045

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Federal Student Aid FY 2020–24 Strategic Plan Feedback Form

              1845-0045

         OMB Approved

              Expiration Date: 11-30-2022


Federal Student Aid’s (FSA) Fiscal Year 2020-24 Strategic Plan (Strategic Plan) lays out ambitious goals and objectives to achieve our mission—Keeping the Promise: Funding America’s Future, One Student at a Time. Using our insights and your input on the draft Strategic Plan, we can achieve our vision to be the most trusted and reliable source of student financial aid, information, and services in the nation.


Please email completed feedback form or questions to [email protected]. Thank you for your valuable engagement and input.


1. Please select your affiliation:


Shape1 Institution

Shape2 Student

Shape3 Trade Association

Shape4 Government

Shape5 Press/Media

Shape6 Other:



2. Please provide your name and the name of the organization that you are representing or only your name if submitting comments as an individual (Optional):



Part 1: Trends in the Federal Student Aid Environment


3. Please specify the section of the draft Strategic Plan to comment on. Check all that apply:


Shape7 Trend 1

Shape8 Trend 2

Shape9 Trend 3

Shape10 Trend 4


4. Please specify the corresponding page number(s) in the draft Strategic Plan that relate to your comment(s):



5. Please specifically describe your comments:



Part 2: Strategic Goals and Objectives


6. Please specify the section of the draft Strategic Plan to comment on. Check all that apply:


Shape11 Strategic Goal 1

Shape12 Strategic Goal 2

Shape13 Strategic Goal 3

Shape14 Strategic Goal 4

Shape15 Strategic Goal 5


7. Please specify the corresponding page number(s) in the draft Strategic Plan that relate to your comment(s):



8. Please specifically describe your comments:



Part 3: Performance Measures for Strategic Goals


9. Please specify the section of the draft Strategic Plan to comment on. Check all that apply:


Shape16 Performance Measures for Goal 1

Shape17 Performance Measures for Goal 2

Shape18 Performance Measures for Goal 3

Shape19 Performance Measures for Goal 4

Shape20 Performance Measures for Goal 5


10. Please specify the corresponding page number(s) in the draft Strategic Plan that relate to your comment(s):




11. Please specifically describe your comments:



12. Please add any additional comments:


According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. The valid OMB control number for this information collection is 1845-0045. Public reporting burden for this collection of information is estimated to average 15 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. The obligation to respond to this collection is voluntary.


If you have comments or concerns regarding the status of your individual submission of this form, please contact [email protected] directly.



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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorYeung, Wing
File Modified0000-00-00
File Created2021-01-13

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