Generic Template

MSURSD Presidential Leadership Symposium Survey Template.docx

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

Generic Template

OMB: 1845-0045

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DOCUMENTATION FOR THE GENERIC CLEARANCE

OF CUSTOMER SERVICE SATISFACTION COLLECTIONS


Shape1

TITLE OF INFORMATION COLLECTION:

Presidential Symposium Leadership Survey


[ X] SURVEY [ ] FOCUS GROUP [ ] SOFTWARE USABILITY TESTING


DESCRIPTION OF THIS SPECIFIC COLLECTION

Specify all relevant information, including

  1. Intended purpose: The purpose of this survey is to gather data to measure the Minority-Serving and Under-Resourced Schools most requested training topics for our Spring Summer workshops.


  1. Need for the collection: To gain customer feedback


  1. Planned use of the data: Specific feedback will help to determine if the second symposium will be held.


  1. Date and location(s): The survey will be conducted November 21th,, 2019, electronically


  1. Collection procedures: Attendees/participants will be sent a link to the electronic survey using the email address they provided


  1. Number of focus groups, surveys, usability testing sessions: one survey per attendee


  1. Description of respondents/participants. The participants will consist of Financial Aid Administrators or their designated representatives



State whether the data collection will be completed one time will be collected on an annual basis, or other. Annually


Attach a copy of the proposed collection instrument, e.g., survey questions, focus group script, usability testing plan. If a focus group also includes a survey, include both.


AMOUNT OF ANY PROPOSED STIPEND OR INCENTIVE: N/A


BURDEN HOUR COMPUTATION (Number of responses (X) estimated response or participation time in minutes (/60) = annual burden hours):


Category of Respondent

No. of Respondents

Participation Time

Burden

Financial Aid Administrators

687

5 minutes

1 hour*





Totals

687

5 minutes

1 hour*


*The 1 hour is posted to the submission as the burden hours are already included in the generic collection approved by OMB under 1845-0045.

BURDEN COST COMPUTATION (this is only required when a stipend is being offered)

Category of Respondent

No. of Respondents

Hourly

Rate

Response Time

Total











Totals






STATISTICAL INFORMATION

If statistical methods are to be used, fully describe the methodology, sample selection, expected response rates, and any other concepts needed to provide a full understanding of those methods.



REQUESTED APPROVAL DATE: 11/18//2019


NAME OF CONTACT PERSON: Freda Donald


TELEPHONE NUMBER: 202 377-3600


MAILING LOCATION: UCP Rm 31J1, 830 First Street NE, Washington, DC 20202


ED DEPARTMENT, OFFICE: Federal Student Aid, School Experience, Minority-Serving and Under-Resourced Schools Division
















File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorBeth Grebeldinger
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File Created2021-01-15

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