Information Collection

Customer Feedback on the Office of Disaster Assistance Mitigation Increase Option

IC 244304 under ICR 202003-3245-003 · OMB 3245-0404.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3245-0404 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
325-0404 ICR Template for Agencies_A 11 Section 280 Improving Customer Experience_ODA 10-27-2020.docx www.sba.gov	Other-Circular A-11 Customer Feedbac
3245-0404 Description of pretesting 10-27-2020.docx www.sba.gov	Other-Description of Pretesting
3245-0404 Focus Group Guide - 10.27.20.docx www.sba.gov	Other-Focus Group Guide
3245-0404 Interview Guide_Group 1a - 10.27.20.docx www.sba.gov	Other-Interview Guide Group 1a
3245-0404 Interview Guide_Group 1b - 10.27.20.docx www.sba.gov	Other-Interview Guide Group 1b
3245-0404 Email - Interview Confirmation - 10.27.20.docx www.sba.gov	Other-Email Interview Confirmation
3245-0404 Email - Interview Reminder- 10.27.20.docx www.sba.gov	Other-Email Interview Reminder
3245-0404 Initial Contact Scripts_Interviews- 10.27.20.docx www.sba.gov	Other-Contact Scripts
3245-0404 Email - Focus Group Confirmation - 10.27.20.docx www.sba.gov	Other-Focus Group Confirmation
3245-0404 Email - Focus Group Reminder-10.27.20.docx www.sba.gov	Other-Focus Group Reminder
3245-0404 Initial Contact Scripts_Focus Group - 10.27.20.docx www.sba.gov	Other-Contact Scripts

IC Title:

Customer Feedback on the Office of Disaster Assistance Mitigation Increase Option

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Circular A-11 Customer Feedback	325-0404 ICR Template for Agencies_A 11 Section 280 Improving Customer Experience_ODA 10-27-2020.docx	www.sba.gov	Yes	Yes	Paper Only
Other-Description of Pretesting	3245-0404 Description of pretesting 10-27-2020.docx	www.sba.gov	Yes	Yes	Paper Only
Other-Focus Group Guide	3245-0404 Focus Group Guide - 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Interview Guide Group 1a	3245-0404 Interview Guide_Group 1a - 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Interview Guide Group 1b	3245-0404 Interview Guide_Group 1b - 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Email Interview Confirmation	3245-0404 Email - Interview Confirmation - 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Email Interview Reminder	3245-0404 Email - Interview Reminder- 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Contact Scripts	3245-0404 Initial Contact Scripts_Interviews- 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Focus Group Confirmation	3245-0404 Email - Focus Group Confirmation - 10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Focus Group Reminder	3245-0404 Email - Focus Group Reminder-10.27.20.docx	www.sba.gov	Yes	No	Paper Only
Other-Contact Scripts	3245-0404 Initial Contact Scripts_Focus Group - 10.27.20.docx	www.sba.gov	Yes	No	Paper Only

Line of Business: Environmental Management

Subfunction: Environmental Remediation

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 84

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	84	84
Annual IC Time Burden (Hours)	78	78
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.