Customer Feedback on the Office of Disaster Assistance Mitigation Increase Option

Generic Clearance for SBA Customer Experience Data Collections

OMB: 3245-0404

IC ID: 244304

Information Collection (IC) Details

View Information Collection (IC)

Customer Feedback on the Office of Disaster Assistance Mitigation Increase Option
 
New
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Circular A-11 Customer Feedback 325-0404 ICR Template for Agencies_A 11 Section 280 Improving Customer Experience_ODA 10-27-2020.docx www.sba.gov Yes Yes Paper Only
Other-Description of Pretesting 3245-0404 Description of pretesting 10-27-2020.docx www.sba.gov Yes Yes Paper Only
Other-Focus Group Guide 3245-0404 Focus Group Guide - 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Interview Guide Group 1a 3245-0404 Interview Guide_Group 1a - 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Interview Guide Group 1b 3245-0404 Interview Guide_Group 1b - 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Email Interview Confirmation 3245-0404 Email - Interview Confirmation - 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Email Interview Reminder 3245-0404 Email - Interview Reminder- 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Contact Scripts 3245-0404 Initial Contact Scripts_Interviews- 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Focus Group Confirmation 3245-0404 Email - Focus Group Confirmation - 10.27.20.docx www.sba.gov Yes No Paper Only
Other-Focus Group Reminder 3245-0404 Email - Focus Group Reminder-10.27.20.docx www.sba.gov Yes No Paper Only
Other-Contact Scripts 3245-0404 Initial Contact Scripts_Focus Group - 10.27.20.docx www.sba.gov Yes No Paper Only

Environmental Management Environmental Remediation

 

84 0
   
Private Sector Businesses or other for-profits
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 84 0 84 0 0 0
Annual IC Time Burden (Hours) 78 0 78 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
No associated records found
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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