Generic Clearance for SBA Customer Experience Data Collections

OMB 3245-0404

OMB 3245-0404

The U.S. Small Business Administration will collect, analyze, and interpret information gathered through this generic clearance to identify services’ accessibility, navigation, and use by customers, and make improvements in service delivery based on customer insights gathered through developing an understanding of the user experience interacting with Government.

The latest form for Generic Clearance for SBA Customer Experience Data Collections expires 2021-02-28 and can be found here.

OMB Details

Generic Clearance for SBA Customer Experience Data Collections

Federal Enterprise Architecture: Economic Development - Business and Industry Development


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