3090-0297_FAST Track Instrument-Req-40_2021 SRMS

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

3090-0297_FAST Track Instrument-Req-40_2021 SRMS

OMB: 3090-0297

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2021 Supplier Relationship Management Survey

Req-40

For PRA Review only – Contents of this box will not be displayed to recipients.


Note that this survey depends on embedded data to determine which questions will be displayed to each recipient. Embedded data are commands built into the survey that draw information from the contact list. Survey responses remain confidential.


The embedded data fields that are used in this survey are:

GSA Program Office (program being rated)

GSA Portfolio (parent organization of program being rated)

Category (Primary acquisition category through which the supplier does business)


Shape1

Shape2

On Screens 5 and 6, [Program Office] will be replaced by one of the following:

GSA Multiple Award Schedule (MAS)

One Acquisition Solution for Integrated Services (OASIS)

Human Capital and Training Solutions (HCaTS)

GSA Information Technology Category

GSA Fleet

GSA Employee Relocation Resource Center

GSA Center for Travel Management

GSA Transportation Management Program








Screen 1


Link at the bottom of above page goes to a pdf displaying the PRA statement and a GSA Privacy Act Statement. See next page for screenshot.

Screen 1, continued


Screenshot of pdf linked from bottom of first page:


Screen 2a


Display if GSA Portfolio (embedded data) = GSA General Supplies and Services.



If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 4.


Screen 2b


Display if GSA Program Office (embedded data) = GSA Fleet:

If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 2c


Display if GSA Program Office (embedded data) = GSA Information Technology Category:

If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 2d


Display if GSA Program Office (embedded data) = GSA Center for Travel Management:


If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 2e


Display if GSA Program Office (embedded data) = GSA Freight Management Program

If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 2f


Display if GSA Program Office (embedded data) = GSA Employee Relocation Resource Center:

If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.

Screen 2g


Display if GSA Program Office (embedded data) = One Acquisition Solution for Integrated Services (OASIS):

If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 2h


Display if GSA Portfolio (embedded data) = Professional Services


If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 2i


Display if GSA Program Office (embedded data) = Human Capital and Training Solutions (HCaTS)



If No, then display Screen 3 and exit survey.

If Yes, skip to Screen 5.


Screen 3




Exit survey (for respondents who select “No” on Screens 2a-i). The above link goes to a page on GSA.gov that provides information on how to do business with GSA.

Screen 4


Display if GSA Portfolio (embedded data) = GSA General Supplies and Services



Proceed to Screen 5.










Screen 5



Proceed to Screen 6.

Screen 6


Shape3

Display “Which type of additional training would you most like GSA to provide?” if “Provide more training” is selected in previous question.


If Portfolio = GSA General Supplies and Services, skip to Screen 7.

If Program Office = GSA Fleet, skip to Screen 10.

If Program Office = GSA Center for Travel Management, skip to Screen 11.

If Program Office = GSA Transportation Management Program, skip to Screen 13.

If Program Office = GSA Employee Relocation Resource Center, skip to Screen 15.

If Program Office = One Acquisition Solution for Integrated Services (OASIS), skip to Screen 17.

If Portfolio = Professional Services, skip to Screen 20.

If Program Office = Human Capital and Training Solutions (HCaTS), skip to Screen 22.

Screen 7


Display if GSA Portfolio (embedded data) = GSA General Supplies and Services,



Screen 8


Display if GSA Portfolio (embedded data) = GSA General Supplies and Services



Screen 9


Display if GSA Portfolio (embedded data) = GSA General Supplies and Services

Skip to Screen 25.

Screen 10


Display if GSA Program Office (embedded data) = GSA Fleet



Skip to Screen 28.

Screen 11


Display if GSA Program Office (embedded data) = the GSA Center for Travel Management



Screen 12


Display if GSA Program Office (embedded data) = the GSA Center for Travel Management



Skip to Screen 28.

Screen 13


Display if GSA Program Office (embedded data) = GSA Transportation Management Program



Screen 14


Display if GSA Program Office (embedded data) = GSA Transportation Management Program



Skip to Screen 28.

Screen 15


Display if GSA Program Office (embedded data) = GSA Employee Relocation Resource Center





Screen 16


Display if GSA Program Office (embedded data) = GSA Employee Relocation Resource Center



Skip to Screen 25.


Screen 17


Display if GSA Program Office (embedded data) = One Acquisition Solution for Integrated Services (OASIS)



Screen 18


Display if GSA Program Office (embedded data) = One Acquisition Solution for Integrated Services (OASIS)



Screen 19


Display if GSA Program Office (embedded data) = One Acquisition Solution for Integrated Services (OASIS)


Skip to Screen 28.


Screen 20


Display if GSA Portfolio (embedded data) = Professional Services



Screen 21


Display if GSA Portfolio (embedded data) = Professional Services


Skip to Screen 25.

Screen 22


Display if GSA Program Office (embedded data) = Human Capital and Training Solutions (HCaTS)




Screen 23


Display if GSA Program Office (embedded data) = Human Capital and Training Solutions (HCaTS)



Screen 24


Display if GSA Program Office (embedded data) = Human Capital and Training Solutions (HCaTS)


Skip to Screen 28.


Screen 25


Display if GSA Program Office = GSA Multiple Award Schedule (MAS)

Or if GSA Program Office = GSA Employee Relocation Resource Center

Or if Category = Information Technology



Screen 26


Display if GSA Program Office = GSA Multiple Award Schedule (MAS)

Or if GSA Program Office = GSA Employee Relocation Resource Center

Or if Category = Information Technology


Screen 27


Display if GSA Program Office = GSA Multiple Award Schedule (MAS)

Or if GSA Program Office = GSA Employee Relocation Resource Center

Or if Category = Information Technology







Screen 28


Display to all respondents


Screen 29


Display to all respondents.



Screen 30


Display to all respondents


If “Small” is selected, then display the following question in the same page.


Screen 30, continued


If “$0 - $10,000” or “$10,001 - $25,000” is selected, then display the following question in the same page:

Screen 31


Display to all respondents.


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorMicrosoft Office User
File Modified0000-00-00
File Created2021-05-31

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