2020 GSA Customer Loyalty Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3090-0297 can be found here:

Documents and Forms

Document Name Document Type
3090-0297_Instrument_Req-14_2020 Customer Loyalty Survey.docx Other-
3090-0297_Instrument_Req-14_2020 Customer Loyalty Survey.docx Other-
3090-0297-Template_Req-14_2020 Customer Loyalty Survey.docx 3090-0297_Template_Req-14_2020 Customer Loyalty Survey IC Document
3090-0297-Template_Req-14_2020 Customer Loyalty Survey.docx 3090-0297_Template_Req-14_2020 Customer Loyalty Survey IC Document

Information Collection (IC) Details

IC Title:	2020 GSA Customer Loyalty Survey	Agency IC Tracking Number:	Req-14

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-			3090-0297_Instrument_Req-14_2020 Customer Loyalty Survey.docx		Yes	Yes	Fillable Fileable

Line of Business: Supply Chain Management

Subfunction: Services Acquisition

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 5,700	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	5,700	5,700
Annual IC Time Burden (Hours)	760	760
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
3090-0297_Template_Req-14_2020 Customer Loyalty Survey	3090-0297-Template_Req-14_2020 Customer Loyalty Survey.docx	05/20/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.