Information Collection

USAGov Contact Center English Telephone Service Customer Satisfaction Survey

IC 246627 under ICR 202105-3090-002 · OMB 3090-0297.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3090-0297 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
3090-0297_Instrument_Req-39_USAGov Contact Center English Telephone Customer Satisfaction Survey.docx	Other-Survey
3090-0297_Instrument_Req-39_USAGov Contact Center English Telephone Customer Satisfaction Survey.docx	Other-Survey
3090-0297_Template_Req-39_USAGov Contact Center Telephone Customer Satisfaction Survey.docx USAGov Contact Center English Telephone Service Customer Satisfaction Survey	IC Document
3090-0297_Template_Req-39_USAGov Contact Center Telephone Customer Satisfaction Survey.docx USAGov Contact Center English Telephone Service Customer Satisfaction Survey	IC Document

IC Title:

USAGov Contact Center English Telephone Service Customer Satisfaction Survey

Agency IC Tracking Number:

Req-39

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey					Yes	Yes	Fillable Fileable

Line of Business: Supply Chain Management

Subfunction: Services Acquisition

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 21,250

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Requested	Previously Approved
Annual Number of Responses for this IC	21,250	21,250
Annual IC Time Burden (Hours)	1,417	1,417
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
USAGov Contact Center English Telephone Service Customer Satisfaction Survey		04/02/2021

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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