OEG Stakeholder Survey

Airspace Services

Obstruction Evaluation Group

External Survey Questions

QUESTION

NUMBER

SURVEY

QUESTION

SUITABILITY

YES/NO

COMMENTS

1

Ease of using the OE/AAA website.

Very Unsatisfied

Somewhat Unsatisfied

Neutral

Somewhat Satisfied

Very Satisfied

N/A

2

Ease of getting in touch with appropriate OE/AAA representative.

Very Unsatisfied

Somewhat Unsatisfied

Neutral

Somewhat Satisfied

Very Satisfied

N/A

3

OE/AAA representative’s ability to respond to an inquiry in a timely manner.

Very Unsatisfied

Somewhat Unsatisfied

Neutral

Somewhat Satisfied

Very Satisfied

N/A

4

OE/AAA representative’s ability to respond to your specific issue (if applicable)

Very Unsatisfied

Somewhat Unsatisfied

Neutral

Somewhat Satisfied

Very Satisfied

N/A

5

OE/AAA support desk’s ability to adequately resolve an issue

Very Unsatisfied

Somewhat Unsatisfied

Neutral

Somewhat Satisfied

Very Satisfied

N/A

TOOLS QUESTIONS: How helpful were the following tools

6a

Notice Criteria Tool

Did not use

Very Helpful

Somewhat Helpful

Neutral

Somewhat Unhelpful

Very Unhelpful

6b

Distance Calculation Tool

Did not use

Very Helpful

Somewhat Helpful

Neutral

Somewhat Unhelpful

Very Unhelpful

7

Did you use the website to check on your case status?

Yes

No

N/A

8

Please check the structure type (s) you submitted a case for:

Chimney

High Mast Illumination

Waste Management Facility

Landfill

Feasibility Study

Workover Rig

Billboard

Bridge

Sign

Met Tower

Power Line

Stack

Drilling Rig

Transmission Line

Cell-On-Wheels

Other w/out Antenna

Flagpole

Wind Turbine

Other w/ Antenna

Water Tank

Light Pole

Lighting Study

Antenna-Side Mount

Monopole

Antenna-Top Mount

Building

Tower

Crane

QUESTION

NUMBER

SURVEY

QUESTION

SUITABILITY

YES/NO

COMMENTS

9

Please check the State(s) you submitted a case for:

AL	MP
AR	MS
AS	MT
AZ	NC
CA	ND
CO	NE
CT	NH
DE	NJ
DC	NM
FL	NV
FM	NY
GA	OH
GU	OK
HI	OR
IA	PA
ID	PR
IL	PW
IN	RI
KS	ROP
KY	SC
LA	SD
MA	TN
MD	TX
ME	UT
MH	VA
MI	VI
MN	VT
MO	WA
	WI
	WV
	WY

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