OMB control number
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB 2120-0746 · DOT/FAA.
OMB 2120-0746
This collection will request Agency stakeholders to voluntarily respond to customer feedback requests upon the occasion of interacting with the agency. This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2027-12-31 and is listed under ICR 202406-2120-010.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 2120-0746 30 day 2024.pdf | Supplementary Document |
| 2120-0746 60 day 2024.pdf | Supplementary Document |
 2120-0746 2024 Part A.docx | Supporting Statement A |
| 2120-0746 2024 Part B.docx | Supporting Statement B |
| Generic Clearance Submission Template.docx | Supplementary Document |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202406-2120-010 | Extension without change of a currently approved collection | 2024-10-31 | ||
| 202106-2120-006 | Extension without change of a currently approved collection | 2021-08-25 | Approved without change | |
| 201909-2120-002 | No material or nonsubstantive change to a currently approved collection | 2019-09-25 | Improperly submitted and continue | |
| 201804-2120-006 | Extension without change of a currently approved collection | 2018-04-25 | Approved without change | |
| 201405-2120-002 | Revision of a currently approved collection | 2014-05-15 | Approved without change | |
| 201106-2120-009 | New collection (Request for a new OMB Control Number) | 2011-06-10 | Approved without change | |
| 201104-2120-001 | New collection (Request for a new OMB Control Number) | 2011-04-19 | Withdrawn |