Criminal Justice Information Services (CJIS) Division Customer Satisfaction Feedback

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

LEEU Survey (Survey Monkey) (002)

Criminal Justice Information Services (CJIS) Division Customer Satisfaction Feedback

OMB: 1103-0117

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OMB Control Number: 1103-0117

Expires 04/30/2026

Law	Enforcement	Engagement	Unit	(LEEU)	Evaluation
Survey

1. Name	of	Presenter

2. Engagement	Date:

Date	/	Time

Date

MM/DD/YYYY

Please	Answer	the	Following	Questions	

3. Did	the	engagement	provide	you	with	valuable	information?
Yes
No

4. Did	the	engagement	increase	your	knowledge	of	FBI/CJIS	services?
Yes
No

5. Based	on	today's	presentation,	which	service(s)	would	you	like	to	learn	more	about?
Law	Enforcement	Enterprise	Portal	(LEEP)
National	Data	Exchange	(N-DEx)
Officer	Safety	Awareness	Training	(OSAT)
Virtual	Command	Center	(VCC)
JusticeConnect
National	Instant	Criminal	Background	Check	System	(NICS)
Digital	Content	Analysis	Platform	(DCAP)
National	Crime	Information	Center	(NCIC)	(Violent	Person	File	(VPF),	Extreme	Risk	Protection	Order
(ERPO)
National	Threat	Operations	Center	(NTOC)	(Threat	Intake	Processing	System	(TIPS)
Biometric	Support	Services(BSS)(Next	Generation	Identification	(NGI),	Fingerprint,	Iris,	Palm	Print,	Latent
Investigative	Support,	Scars,	Marks	and	Tattoos,	Deceased	Persons	Identification,	Altered	Biometric
Identification	Program)
Uniform	Crime	Reporting	(UCR)	Program	(National	Incident	Based	Reporting	System,	Hate	Crime,	Use	of
Force,	Law	Enforcement	Officers	Killed	and	Assaulted	(LEOKA),	Law	Enforcement	Suicide	Data	Collection
(LESDC)

6. What	additional	information	or	services	from	the	FBI/CJIS	Division	would	benefit	you?

7. Please	indicate	your	level	of	agreement	with	the	following	statements:
Strongly
Disagree

Disagree

Neutral

Agree

Strongly	Agree

The	presenter	was
knowledgeable.	
The	presenter	was
prepared.						
The	presenter	was
able	to	communicate
effectively.

8. How	would	you	rate	the	engagement	overall?
Very	Dissatisfied

Dissatisfied

Neither	Satisfied	Nor
Dissatisfied

Satisfied

9. How	do	you	feel	about	the	amount	of	information	presented?
Too	Little	Information
Just	Right	Amount	of	Information
Too	Much	Information

Very	Satisfied

10. Please	provide	one	specific	suggestion	that	will	assist	us	in	any	improvements	to	our
engagement.

11.	If	you	would	like	additional	information	on	any	FBI/CJIS	service,	please	provide	contact
information	(email/phone)	below.
Name	&	Title
Agency
Email	Address
Phone	Number

Privacy	Act	Statement
Authority:	The	collection	of	this	information	is	authorized	under	Executive	Order	12862,	Title	44
U.S.C.	§	3101,	and	the	general	record	keeping	provision	of	the	Administrative	Procedures	Act	(5
U.S.C.	§	301).	Completing	the	survey	and	providing	your	contact	information	is	voluntary.
Principal	Purpose:	The	purpose	of	this	survey	is	to	gather	feedback	regarding	your	experience	with	
the	CJIS	Division	engagement	overviews.		Your	contact	information	will	be	used	to	contact	you	
regarding	your	submitted	responses,	if	necessary,	and	to	provide	you	with	further	information,	if	
requested.
Routine	Uses:	All	surveys	will	be	maintained	in	accordance	with	the	Privacy	Act	of	1974.	Information	
on	the	survey	may	be	disclosed	with	your	consent,	and	may	be	disclosed	without	your	consent	as	
permitted	by	all	applicable	routine	uses	as	published	in	the	Federal	Register	(FR),	including	the	
routine	uses	for	the	FBI	Central	Records	System,	JUSTICE/FBI-002,	published	at	63	FR	8659,	671	(Feb.	
20,	1998)	and	amended	at	66	FR	8425	(Jan.	31,	2001),	66	FR	17200	(Mar.	29,2001),	and	82	FR	24147	
(May	25,	2017);	and	the	FBI’s	Blanket	Routine	Uses,	JUSTICE/FBI-BRU,	published	at	66	FR	33558	(Jun.	
22,	2001)	and	amended	at	70	FR	7513,	517	(Feb.	14,	2005)	and	82	FR	24147	(May	25,	2017).	
Routine	uses	may	include	sharing	information	with	federal,	territorial,	state,	local,	and	tribal	criminal	
justice	agencies.

SurveyMonkey	is	not	a	government	website	and	is	controlled	and	operated	by	a	third	party.	By	completing	this	
survey,	you	may	be	providing	non-government	third	parties	access	to	the	information	provided	in	the	survey.	The	
Department	of	Justice	and	the	FBI	website	privacy	policies	do	not	apply	to	SurveyMonkey’s	platform.	
SurveyMonkey’s	privacy	policy	is	available	at:	https://	www.surveymonkey.com/mp/legal/privacy/.	For	more	
information	about	the	Department	of	Justice	and	its	privacy	policy,	please	visit:	https://www.justice.gov/	and	
https://www.justice.gov/doj/privacy-policy.	For	more	information	about	the	FBI	and	its	privacy	policy,	please	visit:	
https://www.fbi.gov/	and	https://www.fbi.gov/privacy-policy.
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a
valid OMB control number. Public reporting burden for this collection of information is estimated to average 5 minutes per response, including time for
reviewing instructions, searching existing data sources, gathering, and maintaining the data needed, and completing and reviewing the collection of
information. The obligation to respond to this collection is voluntary. Send comments regarding the burden estimate or any other aspect of this
collection of information, including suggestions for reducing this burden, to the U.S. Department of Justice, Internal Policy Office, Federal Bureau of
Investigation (FBI), 935 Pennsylvania Avenue N.W., Room 9798, Washington, D.C. 20535-0001 and reference the OMB Control Number-1103-0117.
Note: Please do not return the completed survey to this address.


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