OMB control number
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB 1103-0117 · DOJ/DOJADM.
OMB 1103-0117
The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2027-09-30 and is listed under ICR 202406-1103-005.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 Form 1103-0117 Course Evaluation Survey (document unavailable) | Form and Instruction |
| Form 1103-0117 CRI Customer Satisfaction Survey (document unavailable) | Form and Instruction |
| Form 103-0117 Long-Term Post-TA Impact Survey (document unavailable) | Form and Instruction |
 Gen IC Template-062724-RA.docx | Supplementary Document |
| 1103-0117 Nonmaterial change request for (09222023).docx | Justification for No Material/Nonsubstantive Change |
| 1103-0117 Supporting Statement A (04102023) final.docx | Supporting Statement A |
 CRI Training Evaluation Survey |
Form and Instruction |
| CRI Customer Satisfaction Survey |
Form and Instruction |
| Long Impact Survey Gen IC |
Form and Instruction |
| ADA Feedback Form |
Other- |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202406-1103-005 | Revision of a currently approved collection | 2024-06-28 | ||
| 202309-1103-001 | No material or nonsubstantive change to a currently approved collection | 2023-10-19 | Approved without change | |
| 202304-1103-001 | Reinstatement with change of a previously approved collection | 2023-04-11 | Approved without change | |
| 201911-1103-003 | Extension without change of a currently approved collection | 2019-11-13 | Approved without change | |
| 201606-1103-003 | New collection (Request for a new OMB Control Number) | 2016-08-12 | Approved without change |
OMB Details
ADA Feedback Form
Federal Enterprise Architecture: Law Enforcement - Crime Prevention