OMB control number
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB 1103-0117 · DOJ/DOJADM.
The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2027-09-30 and can be found here.
Document Name |
|---|
Supplementary Document |
Justification for No Material/Nonsubstantive Change |
Supporting Statement A |
Gen IC Template-062724-RA.docx
ADA Feedback Form | Revision of a currently approved collection | 2024-06-28 | ||
|
Approved without change |
No material or nonsubstantive change to a currently approved collection | 2023-10-19 | |
|
Approved without change |
Reinstatement with change of a previously approved collection | 2023-04-11 | |
|
Approved without change |
Extension without change of a currently approved collection | 2019-11-13 | |
|
Approved without change |
New collection (Request for a new OMB Control Number) | 2016-08-12 |
ADA Feedback Form
Federal Enterprise Architecture: Law Enforcement - Crime Prevention