OJP Satisfaction Survey

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Overview

Model Questions
CQs
CQs (12-01-2020)
CQs (02-01-2018)
CQs (01-30-2018)
CQs (08-10-2016)

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Sheet 1: Model Questions

Model Name		BJS V2					Red & Strike-Through: Delete
Model ID		sMlpVUksx0d8pl1gBA0UMQ4C					Underlined & Italicized: Re-order
Partitioned		Yes - 2MQ					Pink: Addition
Date		1/30/2018					Blue: Reword
Model Questions
	Label	Element Questions		Label	Satisfaction Questions		Label	Future Behaviors
		Look and Feel (1=Poor, 10=Excellent, Don't Know)			Satisfaction			Return (1=Very Unlikely, 10=Very Likely)
1	Look and Feel - Appeal	Please rate the visual appeal of this site.	16	Satisfaction - Overall	What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)	19	Return	How likely are you to return to BJS?
2	Look and Feel - Balance	Please rate the balance of graphics and text on this site.	17	Satisfaction - Expectations	How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)			Recommend (1=Very Unlikely, 10=Very Likely)
3	Look and Feel - Readability	Please rate the readability of the pages on this site.	18	Satisfaction - Ideal	How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)	20	Recommend	How likely are you to recommend BJS to someone else?
		Site Performance (1=Poor, 10=Excellent, Don't Know)						Primary Resource (1=Very Unlikely, 10=Very Likely)
4	Site Performance - Loading	Please rate how quickly pages load on this site.				21	Primay Resource	How likely are you to use BJS as your primary resource for obtaining information from this organization?
5	Site Performance - Consistency	Please rate the consistency of speed from page to page on this site.						Follow on Social Media (1=Very Unlikely, 10=Very Likely)
6	Site Performance - Completeness	Please rate how completely the page content loads on this site.				22	Follow on Social Media	How likely are you to follow BJS on social media such as Twitter?
		Navigation (1=Poor, 10=Excellent, Don't Know)
7	Navigation - Organized	Please rate how well this site is organized.
8	Navigation - Options	Please rate the options available for navigating this site.
9	Navigation - Layout	Please rate how well the site layout helps you find what you need.
		Information Browsing (1=Poor, 10=Excellent, Don't Know)
10	Information Browsing - Sort	Please rate the ability to sort information by criteria that are important to you on this site.
11	Information Browsing - Narrow	Please rate the ability to narrow choices to find the information you are looking for on this site.
12	Information Browsing - Features	Please rate how well the features on the site help you find the information you need.
		Site Information (1=Poor, 10=Excellent, Don't Know)
13	Site Information - Thoroughness	Please rate the thoroughness of information provided on this site.
14	Site Information - Understandable	Please rate how understandable this site’s information is.
15	Site Information - Answers	Please rate how well the site’s information provides answers to your questions.

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Sheet 2: CQs

Model Instance Name:			BJS V2	red & strike-through: DELETE
				underlined & italicized: RE-ORDER
MID sMlpVUksx0d8pl1gBA0UMQ4C				pink: ADDITION
Date: 1/30/2018				blue + -->: REWORDING
CUSTOM QUESTION LIST
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip to	Required Y/N	Type	Special Instructions	25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001			How frequently do you visit this site?	First time		Y	Radio button, one-up vertical		Visit Frequency
				More than once a day
				Daily
				About once a week
				About once a month
				Every 6 months or less
KMJ6747Q002	Role		Which best describes you?	Student		Y	Drop down, select one	Skip Logic Group	Role
				Academia
				Research
				General Public
				Education/training
				Corrections: jails, prisons, parole, probation
				Law enforcement
				Courts
				Government
				Media
				Elected/Appointed Office
				Other	A
KMJ6747Q003		A	Please tell us your role.			N	Text area, no char limit	Skip Logic Group	OE_Role
MAD0209147			What portions of the site did you visit today? (Please select all that apply)	Corrections		Y	Checkbox, one-up vertical	Skip Logic Group	Section Visit
				Courts
				Crime Type
				Criminal Justice Data Improvement Program
				Employment and Expenditure
				Recidivism
				Indian Country Justice Statistics
				Law Enforcement
				Victims
				Other	A
VAN0209644		A	Please tell us which portion(s) of the site you visited today.			N	Text area, no char limit	Skip Logic Group	OE_Section
KMJ6747Q004	Primary Reason		What is your primary reason for visiting the site today?	Research a specific topic or issue		Y	Drop down, select one	Skip Logic Group	Reason
				Access or download a publication
				Obtain funding information
				Look up a key statistic or definition
				Materials for a course I'm teaching
				Materials for a course I'm taking
				Background information on a topic
				Just browsing
				Other	A
KMJ6747Q005		A	Please tell us why you were visiting today.			N	Text area, no char limit	Skip Logic Group	OE_Reason
KMJ6747Q006	Acquisition Source		How did you find the BJS website?	Search Engine (Google, Yahoo, Bing, etc.)		Y	Drop down, select one	Skip Logic Group	Acquisition Source
				Email
				Social Media (Twitter, Facebook)
				Other	A
KMJ6747Q007		A	Please tell us how you found the BJS website.			N	Text area, no char limit	Skip Logic Group	OE_Acq Source
KMJ6747Q008			Did you accomplish what you wanted to do today on this site?	Yes	B	Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A,B,C
				Partially	A,B,C
KMJ6747Q009		A	Please tell us why you were unable or partially unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
KMJ6747Q010		B	How would you best describe the information on this site?	Very difficult to understand		Y	Drop down, select one	Skip Logic Group	Ease of Use
				Somewhat difficult to understand
				Somewhat easy to understand
				Very easy to understand
KMJ6747Q011		C	What do you plan to do next?	Continue looking on this site		Y	Radio button, one-up vertical	Skip Logic Group	Do Next
				Try another website
				Call for assistance
				Email for assistance
				Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates
				Other	D
KMJ6747Q012		D	What will you do next?			N	Text area, no char limit	Skip Logic Group	OE_Do Next
KMJ6747Q013			Please tell us about your navigation experience.	I had no difficulty navigating this site		Y	Checkbox, one-up vertical	Mutually Exclusive	Navigation
				I was able to navigate to the general area, but could not find the specific content I needed				Skip Logic Group
				Site has too many links
				Site has too few links
				Links/labels are difficult to understand
				Links did not take me where I expected
				Could not get started or did not know where to begin
				Had technical difficulties (e.g. broken links, error messages)	B
				Other	A
KMJ6747Q014		A	Please describe your experience navigating the site.			N	Text area, no char limit	Skip Logic Group	OE_Navigation
KMJ6747Q015		B	Please tell us what links were broken or the errors received.			N	Text area, no char limit	Skip Logic Group	OE_Nav Errors
KMJ6747Q016			What data-related resources did you use today? Please select all that apply.	Data Analysis Tools	A	Y	Checkbox, one-up vertical	Skip Logic Group	Tools
				Key Statistics	A
				Data Collections	A
				Data and Product Finder
				Did not use any tools				Mutually Exclusive
KMJ6747Q017		A	Were these tools helpful?	Yes	B	Y	Radio button, one-up vertical	Skip Logic Group	Tools_Useful
				No	B
				Partially	B
KMJ6747Q018		B	Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.			N	Text area, no char limit	Skip Logic Group	Tools_OE
KMJ6747Q019			What form of data is the most useful to you?	PDF		N	Checkbox, two-up vertical	Skip Logic Group	Data Pref
				.xlsx (Excel)
				Csv
				API
				None of these				Mutually Exclusive
				Other	A
KMJ6747Q020		A	Please tell us what form of data is useful to you.			N	Text area, no char limit	Skip Logic Group	OE_Data Pref
KMJ6747Q021			Did you use the search feature today?	Yes	A,B,C	Y	Radio button, one-up vertical	Skip Logic Group	Search
				No
KMJ6747Q022		A	What specific search terms did you use to try to find the information/product?			N	Text area, no char limit	Skip Logic Group	OE_Search Terms
KMJ6747Q023		B	Were the search results helpful?	Yes		Y	Radio button, one-up vertical	Skip Logic Group	Search results
				No
KMJ6747Q024		C	Did you encounter any difficulty with the search feature?	Yes	D	Y	Radio button, one-up vertical	Skip Logic Group	Difficulty with Search
				No
KMJ6747Q025		D	What type of difficulty did you primarily encounter?	It returned no results.		Y	Drop down, select one	Skip Logic Group	What Difficulties
				It returned too many results.
				It returned too few results.
				Results links were broken.
				Results were not relevant to my search terms or needs.
				Results were too similar/redundant.
				Search required too many attempts.
				I was not sure what words to use in my search.
				Search speed was too slow.
				Search results were not organized well.
				Other	E
KMJ6747Q026		E	Please describe the search difficulties you experienced.			N	Text area, no char limit	Skip Logic Group	OE_ Difficulties
KMJ6747Q027	Demographics: Age		Please select your age.	Under 18		Y	Drop down, select one		Age
				18 - 24
				25 - 34
				35 - 44
				45 - 54
				55 - 64
				65 or older
				Prefer not to answer
KMJ6747Q028	Demographics: Gender		Please select your gender.	Male		Y	Radio button, one-up vertical		Gender
				Female
				Prefer not to answer
KMJ6747Q029	OE_Improve Experience		If you could improve one thing about this website, what would it be?			N	Text area, no char limit		Improvements
KMJ6747Q030			Would you be interested in being contacted for our focus group? This would be for additional research only.	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group	Focus Group
				No
KMJ6747Q031		A	Please provide your email address so we can contact you about the focus group.			N	Text field, <100 chars	Skip Logic Group	OE_Focus Group Email

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Sheet 3: CQs (12-01-2020)

Model Instance Name:			BJS V2	red & strike-through: DELETE
				underlined & italicized: RE-ORDER
MID sMlpVUksx0d8pl1gBA0UMQ4C				pink: ADDITION
Date: 1/30/2018				blue + -->: REWORDING
CUSTOM QUESTION LIST
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip to	Required Y/N	Type	Special Instructions	25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001			How frequently do you visit this site?	First time		Y	Radio button, one-up vertical		Visit Frequency
				More than once a day
				Daily
				About once a week
				About once a month
				Every 6 months or less
KMJ6747Q002	Role		Which best describes you?	Student		Y	Drop down, select one	Skip Logic Group	Role
				Academia
				Research
				General Public
				Education/training
				Corrections: jails, prisons, parole, probation
				Law enforcement
				Courts
				Government
				Media
				Elected/Appointed Office
				Other	A
KMJ6747Q003		A	Please tell us your role.			N	Text area, no char limit	Skip Logic Group	OE_Role
MAD0209147			What portions of the site did you visit today? (Please select all that apply)	Corrections		Y	Checkbox, one-up vertical	Skip Logic Group	Section Visit
				Courts
				Crime Type
				Criminal Justice Data Improvement Program
				Employment and Expenditure
				Recidivism
				Indian Country Justice Statistics
				Law Enforcement
				Victims
				Other	A
VAN0209644		A	Please tell us which portion(s) of the site you visited today.			N	Text area, no char limit	Skip Logic Group	OE_Section
KMJ6747Q004	Primary Reason		What is your primary reason for visiting the site today?	Research a specific topic or issue		Y	Drop down, select one	Skip Logic Group	Reason
				Access or download a publication
				Obtain funding information
				Look up a key statistic or definition
				Materials for a course I'm teaching
				Materials for a course I'm taking
				Background information on a topic
				Just browsing
				Other	A
KMJ6747Q005		A	Please tell us why you were visiting today.			N	Text area, no char limit	Skip Logic Group	OE_Reason
KMJ6747Q006	Acquisition Source		How did you find the BJS website?	Search Engine (Google, Yahoo, Bing, etc.)		Y	Drop down, select one	Skip Logic Group	Acquisition Source
				Email
				Social Media (Twitter, Facebook)
				Other	A
KMJ6747Q007		A	Please tell us how you found the BJS website.			N	Text area, no char limit	Skip Logic Group	OE_Acq Source
KMJ6747Q008			Did you accomplish what you wanted to do today on this site?	Yes	B	Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A,B,C
				Partially	A,B,C
KMJ6747Q009		A	Please tell us why you were unable or partially unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
KMJ6747Q010		B	How would you best describe the information on this site?	Very difficult to understand		Y	Drop down, select one	Skip Logic Group	Ease of Use
				Somewhat difficult to understand
				Somewhat easy to understand
				Very easy to understand
KMJ6747Q011		C	What do you plan to do next?	Continue looking on this site		Y	Radio button, one-up vertical	Skip Logic Group	Do Next
				Try another website
				Call for assistance
				Email for assistance
				Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates
				Other	D
KMJ6747Q012		D	What will you do next?			N	Text area, no char limit	Skip Logic Group	OE_Do Next
KMJ6747Q013			Please tell us about your navigation experience.	I had no difficulty navigating this site		Y	Checkbox, one-up vertical	Mutually Exclusive	Navigation
				I was able to navigate to the general area, but could not find the specific content I needed				Skip Logic Group
				Site has too many links
				Site has too few links
				Links/labels are difficult to understand
				Links did not take me where I expected
				Could not get started or did not know where to begin
				Had technical difficulties (e.g. broken links, error messages)	B
				Other	A
KMJ6747Q014		A	Please describe your experience navigating the site.			N	Text area, no char limit	Skip Logic Group	OE_Navigation
KMJ6747Q015		B	Please tell us what links were broken or the errors received.			N	Text area, no char limit	Skip Logic Group	OE_Nav Errors
KMJ6747Q016			What data-related resources did you use today? Please select all that apply.	Data Analysis Tools	A	Y	Checkbox, one-up vertical	Skip Logic Group	Tools
				Key Statistics	A
				Data Collections	A
				Data and Product Finder
				Did not use any tools				Mutually Exclusive
KMJ6747Q017		A	Were these tools helpful?	Yes	B	Y	Radio button, one-up vertical	Skip Logic Group	Tools_Useful
				No	B
				Partially	B
KMJ6747Q018		B	Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.			N	Text area, no char limit	Skip Logic Group	Tools_OE
KMJ6747Q019			What form of data is the most useful to you?	PDF		N	Checkbox, two-up vertical	Skip Logic Group	Data Pref
				.xlsx (Excel)
				Csv
				API
				None of these				Mutually Exclusive
				Other	A
KMJ6747Q020		A	Please tell us what form of data is useful to you.			N	Text area, no char limit	Skip Logic Group	OE_Data Pref
KMJ6747Q021			Did you use the search feature today?	Yes	A,B,C	Y	Radio button, one-up vertical	Skip Logic Group	Search
				No
KMJ6747Q022		A	What specific search terms did you use to try to find the information/product?			N	Text area, no char limit	Skip Logic Group	OE_Search Terms
KMJ6747Q023		B	Were the search results helpful?	Yes		Y	Radio button, one-up vertical	Skip Logic Group	Search results
				No
KMJ6747Q024		C	Did you encounter any difficulty with the search feature?	Yes	D	Y	Radio button, one-up vertical	Skip Logic Group	Difficulty with Search
				No
KMJ6747Q025		D	What type of difficulty did you primarily encounter?	It returned no results.		Y	Drop down, select one	Skip Logic Group	What Difficulties
				It returned too many results.
				It returned too few results.
				Results links were broken.
				Results were not relevant to my search terms or needs.
				Results were too similar/redundant.
				Search required too many attempts.
				I was not sure what words to use in my search.
				Search speed was too slow.
				Search results were not organized well.
				Other	E
KMJ6747Q026		E	Please describe the search difficulties you experienced.			N	Text area, no char limit	Skip Logic Group	OE_ Difficulties
KMJ6747Q027	Demographics: Age		Please select your age.	Under 18		Y	Drop down, select one		Age
				18 - 24
				25 - 34
				35 - 44
				45 - 54
				55 - 64
				65 or older
				Prefer not to answer
KMJ6747Q028	Demographics: Gender		Please select your gender.	Male		Y	Radio button, one-up vertical		Gender
				Female
				Prefer not to answer
KMJ6747Q029	OE_Improve Experience		If you could improve one thing about this website, what would it be?			N	Text area, no char limit		Improvements
KMJ6747Q030			Would you be interested in being contacted for our focus group? This would be for additional research only.	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group	Focus Group
				No
KMJ6747Q031		A	Please provide your email address so we can contact you about the focus group.			N	Text field, <100 chars	Skip Logic Group	OE_Focus Group Email

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Sheet 4: CQs (02-01-2018)

Model Instance Name:			BJS V2	red & strike-through: DELETE
				underlined & italicized: RE-ORDER
MID sMlpVUksx0d8pl1gBA0UMQ4C				pink: ADDITION
Date: 1/30/2018				blue + -->: REWORDING
CUSTOM QUESTION LIST
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip to	Required Y/N	Type	Special Instructions	25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001			How frequently do you visit this site?	First time		Y	Radio button, one-up vertical		Visit Frequency
				More than once a day
				Daily
				About once a week
				About once a month
				Every 6 months or less
KMJ6747Q002	Role		Which best describes you?	Student		Y	Drop down, select one	Skip Logic Group	Role
				Academia
				Research
				General Public
				Education/training
				Corrections: jails, prisons, parole, probation
				Law enforcement
				Courts and prosecution
				Government
				Media
				Elected/Appointed Office
				Other	A
KMJ6747Q003		A	Please tell us your role.			N	Text area, no char limit	Skip Logic Group	OE_Role
MAD0209147			What portions of the site did you visit today? (Please select all that apply)	Corrections		Y	Checkbox, one-up vertical	Skip Logic Group	Section Visit
				Courts
				Crime Type
				Criminal Justice Data Improvement Program
				Employment and Expenditure
				Recidivism
				Indian Country Justice Statistics
				Law Enforcement
				Victims
				Other	A
VAN0209644		A	Please tell us which portion(s) of the site you visited today.			N	Text area, no char limit	Skip Logic Group	OE_Section
KMJ6747Q004	Primary Reason		What is your primary reason for visiting the site today?	Research a specific topic or issue		Y	Drop down, select one	Skip Logic Group	Reason
				Access or download a publication
				Obtain funding information
				Look up a key statistic or definition
				Materials for a course I'm teaching
				Materials for a course I'm taking
				Background information on a topic
				Just browsing
				Other	A
KMJ6747Q005		A	Please tell us why you were visiting today.			N	Text area, no char limit	Skip Logic Group	OE_Reason
KMJ6747Q006	Acquisition Source		How did you find the BJS website?	Search Engine (Google, Yahoo, Bing, etc.)		Y	Drop down, select one	Skip Logic Group	Acquisition Source
				Email
				Social Media (Twitter, Facebook)
				Other	A
KMJ6747Q007		A	Please tell us how you found the BJS website.			N	Text area, no char limit	Skip Logic Group	OE_Acq Source
KMJ6747Q008			Did you accomplish what you wanted to do today on this site?	Yes	B	Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A,B,C
				Partially	A,B,C
KMJ6747Q009		A	Please tell us why you were unable or partially unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
KMJ6747Q010		B	How would you best describe the information on this site?	Very difficult to understand		Y	Drop down, select one	Skip Logic Group	Ease of Use
				Somewhat difficult to understand
				Somewhat easy to understand
				Very easy to understand
KMJ6747Q011		C	What do you plan to do next?	Continue looking on this site		Y	Radio button, one-up vertical	Skip Logic Group	Do Next
				Try another website
				Call for assistance
				Email for assistance
				Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates
				Other	D
KMJ6747Q012		D	What will you do next?			N	Text area, no char limit	Skip Logic Group	OE_Do Next
KMJ6747Q013			Please tell us about your navigation experience.	I had no difficulty navigating this site		Y	Checkbox, one-up vertical	Mutually Exclusive	Navigation
				I was able to navigate to the general area, but could not find the specific content I needed				Skip Logic Group
				Site has too many links
				Site has too few links
				Links/labels are difficult to understand
				Links did not take me where I expected
				Could not get started or did not know where to begin
				Had technical difficulties (e.g. broken links, error messages)	B
				Other	A
KMJ6747Q014		A	Please describe your experience navigating the site.			N	Text area, no char limit	Skip Logic Group	OE_Navigation
KMJ6747Q015		B	Please tell us what links were broken or the errors received.			N	Text area, no char limit	Skip Logic Group	OE_Nav Errors
KMJ6747Q016			What data-related resources did you use today? Please select all that apply.	Data Analysis Tools	A	Y	Checkbox, one-up vertical	Skip Logic Group	Tools
				Key Statistics	A
				Data Collections	A
				Data and Product Finder
				Did not use any tools				Mutually Exclusive
KMJ6747Q017		A	Were these tools helpful?	Yes	B	Y	Radio button, one-up vertical	Skip Logic Group	Tools_Useful
				No	B
				Partially	B
KMJ6747Q018		B	Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.			N	Text area, no char limit	Skip Logic Group	Tools_OE
KMJ6747Q019			What form of data is the most useful to you?	PDF		N	Checkbox, two-up vertical	Skip Logic Group	Data Pref
				.xlsx (Excel)
				Csv
				API
				None of these				Mutually Exclusive
				Other	A
KMJ6747Q020		A	Please tell us what form of data is useful to you.			N	Text area, no char limit	Skip Logic Group	OE_Data Pref
KMJ6747Q021			Did you use the search feature today?	Yes	A,B,C	Y	Radio button, one-up vertical	Skip Logic Group	Search
				No
KMJ6747Q022		A	What specific search terms did you use to try to find the information/product?			N	Text area, no char limit	Skip Logic Group	OE_Search Terms
KMJ6747Q023		B	Were the search results helpful?	Yes		Y	Radio button, one-up vertical	Skip Logic Group	Search results
				No
KMJ6747Q024		C	Did you encounter any difficulty with the search feature?	Yes	D	Y	Radio button, one-up vertical	Skip Logic Group	Difficulty with Search
				No
KMJ6747Q025		D	What type of difficulty did you primarily encounter?	It returned no results.		Y	Drop down, select one	Skip Logic Group	What Difficulties
				It returned too many results.
				It returned too few results.
				Results links were broken.
				Results were not relevant to my search terms or needs.
				Results were too similar/redundant.
				Search required too many attempts.
				I was not sure what words to use in my search.
				Search speed was too slow.
				Search results were not organized well.
				Other	E
KMJ6747Q026		E	Please describe the search difficulties you experienced.			N	Text area, no char limit	Skip Logic Group	OE_ Difficulties
KMJ6747Q027	Demographics: Age		Please select your age.	Under 18		Y	Drop down, select one		Age
				18 - 24
				25 - 34
				35 - 44
				45 - 54
				55 - 64
				65 or older
				Prefer not to answer
KMJ6747Q028	Demographics: Gender		Please select your gender.	Male		Y	Radio button, one-up vertical		Gender
				Female
				Prefer not to answer
KMJ6747Q029	OE_Improve Experience		If you could improve one thing about this website, what would it be?			N	Text area, no char limit		Improvements
KMJ6747Q030			Would you be interested in being contacted for our focus group? This would be for additional research only.	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group	Focus Group
				No
KMJ6747Q031		A	Please provide your email address so we can contact you about the focus group.			N	Text field, <100 chars	Skip Logic Group	OE_Focus Group Email

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Sheet 5: CQs (01-30-2018)

Model Instance Name:			BJS V2	red & strike-through: DELETE
				underlined & italicized: RE-ORDER
MID sMlpVUksx0d8pl1gBA0UMQ4C				pink: ADDITION
Date: 1/26/2018				blue + -->: REWORDING
CUSTOM QUESTION LIST
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip to	Required Y/N	Type	Special Instructions	25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001			How frequently do you visit this site?	First time		Y	Radio button, one-up vertical		Visit Frequency
				More than once a day
				Daily
				About once a week
				About once a month
				Every 6 months or less
KMJ6747Q002	Role		Which best describes you?	Student		Y	Drop down, select one	Skip Logic Group	Role
				Academia
				Research
				General Public
				Education/training
				Corrections: jails, prisons, parole, probation
				Law enforcement
				Courts and prosecution
				Government
				Media
				Elected/Appointed Office
				Other	A
KMJ6747Q003		A	Please tell us your role.			N	Text area, no char limit	Skip Logic Group	OE_Role
MAD0209147			What portions of the site did you visit today? (Please select all that apply)	Corrections		Y	Checkbox, one-up vertical	Multi Select	Section Visit
				Courts
				Crime Type
				Criminal Justice Data Improvement Program
				Employment and Expenditure
				Recidivism
				Indian Country Justice Statistics
				Law Enforcement
				Victims
				Other
KMJ6747Q004	Primary Reason		What is your primary reason for visiting the site today?	Research a specific topic or issue		Y	Drop down, select one	Skip Logic Group	Reason
				Access or download a publication
				Obtain funding information
				Look up a key statistic or definition
				Materials for a course I'm teaching
				Materials for a course I'm taking
				Background information on a topic
				Just browsing
				Other	A
KMJ6747Q005		A	Please tell us why you were visiting today.			N	Text area, no char limit	Skip Logic Group	OE_Reason
KMJ6747Q006	Acquisition Source		How did you find the BJS website?	Search Engine (Google, Yahoo, Bing, etc.)		Y	Drop down, select one	Skip Logic Group	Acquisition Source
				Email
				Social Media (Twitter, Facebook)
				Other	A
KMJ6747Q007		A	Please tell us how you found the BJS website.			N	Text area, no char limit	Skip Logic Group	OE_Acq Source
KMJ6747Q008			Did you accomplish what you wanted to do today on this site?	Yes	B	Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A,B,C
				Partially	A,B,C
KMJ6747Q009		A	Please tell us why you were unable or partially unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
KMJ6747Q010		B	How would you best describe the information on this site?	Very difficult to understand		Y	Drop down, select one	Skip Logic Group	Ease of Use
				Somewhat difficult to understand
				Somewhat easy to understand
				Very easy to understand
KMJ6747Q011		C	What do you plan to do next?	Continue looking on this site		Y	Radio button, one-up vertical	Skip Logic Group	Do Next
				Try another website
				Call for assistance
				Email for assistance
				Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates
				Other	D
KMJ6747Q012		D	What will you do next?			N	Text area, no char limit	Skip Logic Group	OE_Do Next
KMJ6747Q013			Please tell us about your navigation experience.	I had no difficulty navigating this site		Y	Checkbox, one-up vertical	Mutually Exclusive	Navigation
				I was able to navigate to the general area, but could not find the specific content I needed				Skip Logic Group
				Site has too many links
				Site has too few links
				Links/labels are difficult to understand
				Links did not take me where I expected
				Could not get started or did not know where to begin
				Had technical difficulties (e.g. broken links, error messages)	B
				Other	A
KMJ6747Q014		A	Please describe your experience navigating the site.			N	Text area, no char limit	Skip Logic Group	OE_Navigation
KMJ6747Q015		B	Please tell us what links were broken or the errors received.			N	Text area, no char limit	Skip Logic Group	OE_Nav Errors
KMJ6747Q016			What data-related resources did you use today? Please select all that apply.	Data Analysis Tools	A	Y	Checkbox, one-up vertical	Skip Logic Group	Tools
				Key Statistics	A
				Data Collections	A
				Data and Product Finder
				Did not use any tools				Mutually Exclusive
KMJ6747Q017		A	Were these tools helpful?	Yes	B	Y	Radio button, one-up vertical	Skip Logic Group	Tools_Useful
				No	B
				Partially	B
KMJ6747Q018		B	Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.			N	Text area, no char limit	Skip Logic Group	Tools_OE
KMJ6747Q019			What form of data is the most useful to you?	PDF		N	Checkbox, two-up vertical	Skip Logic Group	Data Pref
				.xlsx (Excel)
				Csv
				API
				None of these				Mutually Exclusive
				Other	A
KMJ6747Q020		A	Please tell us what form of data is useful to you.			N	Text area, no char limit	Skip Logic Group	OE_Data Pref
KMJ6747Q021			Did you use the search feature today?	Yes	A,B,C	Y	Radio button, one-up vertical	Skip Logic Group	Search
				No
KMJ6747Q022		A	What specific search terms did you use to try to find the information/product?			N	Text area, no char limit	Skip Logic Group	OE_Search Terms
KMJ6747Q023		B	Were the search results helpful?	Yes		Y	Radio button, one-up vertical	Skip Logic Group	Search results
				No
KMJ6747Q024		C	Did you encounter any difficulty with the search feature?	Yes	D	Y	Radio button, one-up vertical	Skip Logic Group	Difficulty with Search
				No
KMJ6747Q025		D	What type of difficulty did you primarily encounter?	It returned no results.		Y	Drop down, select one	Skip Logic Group	What Difficulties
				It returned too many results.
				It returned too few results.
				Results links were broken.
				Results were not relevant to my search terms or needs.
				Results were too similar/redundant.
				Search required too many attempts.
				I was not sure what words to use in my search.
				Search speed was too slow.
				Search results were not organized well.
				Other	E
KMJ6747Q026		E	Please describe the search difficulties you experienced.			N	Text area, no char limit	Skip Logic Group	OE_ Difficulties
KMJ6747Q027	Demographics: Age		Please select your age.	Under 18		Y	Drop down, select one		Age
				18 - 24
				25 - 34
				35 - 44
				45 - 54
				55 - 64
				65 or older
				Prefer not to answer
KMJ6747Q028	Demographics: Gender		Please select your gender.	Male		Y	Radio button, one-up vertical		Gender
				Female
				Prefer not to answer
KMJ6747Q029	OE_Improve Experience		If you could improve one thing about this website, what would it be?			N	Text area, no char limit		Improvements
KMJ6747Q030			Would you be interested in being contacted for our focus group? This would be for additional research only.	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group	Focus Group
				No
KMJ6747Q031		A	Please provide your email address so we can contact you about the focus group.			N	Text field, <100 chars	Skip Logic Group	OE_Focus Group Email

---

Sheet 6: CQs (08-10-2016)

Model Instance Name:			BJS V2	red & strike-through: DELETE
				underlined & italicized: RE-ORDER
MID				pink: ADDITION
Date: 5/18/2016				blue + -->: REWORDING
CUSTOM QUESTION LIST
QID	QUESTION META TAG	Skip From	Question Text	Answer Choices	Skip to	Required Y/N	Type	Special Instructions	25 character limit. Leave blank if you want DOT to fill this part out. CQ Label
KMJ6747Q001			How frequently do you visit this site?	First time		Y	Radio button, one-up vertical		Visit Frequency
				More than once a day
				Daily
				About once a week
				About once a month
				Every 6 months or less
KMJ6747Q002	Role		Which best describes you?	Student		Y	Drop down, select one	Skip Logic Group	Role
				Academia
				Research
				General Public
				Education/training
				Corrections: jails, prisons, parole, probation
				Law enforcement
				Courts and prosecution
				Government
				Media
				Elected/Appointed Office
				Other	A
KMJ6747Q003		A	Please tell us your role.			N	Text area, no char limit	Skip Logic Group	OE_Role
KMJ6747Q004	Primary Reason		What is your primary reason for visiting the site today?	Research a specific topic or issue		Y	Drop down, select one	Skip Logic Group	Reason
				Access or download a publication
				Obtain funding information
				Look up a key statistic or definition
				Materials for a course I'm teaching
				Materials for a course I'm taking
				Background information on a topic
				Just browsing
				Other	A
KMJ6747Q005		A	Please tell us why you were visiting today.			N	Text area, no char limit	Skip Logic Group	OE_Reason
KMJ6747Q006	Acquisition Source		How did you find the BJS website?	Search Engine (Google, Yahoo, Bing, etc.)		Y	Drop down, select one	Skip Logic Group	Acquisition Source
				Email
				Social Media (Twitter, Facebook)
				Other	A
KMJ6747Q007		A	Please tell us how you found the BJS website.			N	Text area, no char limit	Skip Logic Group	OE_Acq Source
KMJ6747Q008			Did you accomplish what you wanted to do today on this site?	Yes	B	Y	Drop down, select one	Skip Logic Group*	Accomplish
				No	A,B,C
				Partially	A,B,C
KMJ6747Q009		A	Please tell us why you were unable or partially unable to accomplish your task today.			N	Text area, no char limit	Skip Logic Group*	OE_Not Accomplish
KMJ6747Q010		B	How would you best describe the information on this site?	Very difficult to understand		Y	Drop down, select one	Skip Logic Group	Ease of Use
				Somewhat difficult to understand
				Somewhat easy to understand
				Very easy to understand
KMJ6747Q011		C	What do you plan to do next?	Continue looking on this site		Y	Radio button, one-up vertical	Skip Logic Group	Do Next
				Try another website
				Call for assistance
				Email for assistance
				Subscribe to RSS/JUSTSTATS/GovDelivery for notification of updates
				Other	D
KMJ6747Q012		D	What will you do next?			N	Text area, no char limit	Skip Logic Group	OE_Do Next
KMJ6747Q013			Please tell us about your navigation experience.	I had no difficulty navigating this site		Y	Checkbox, one-up vertical	Mutually Exclusive	Navigation
				I was able to navigate to the general area, but could not find the specific content I needed				Skip Logic Group
				Site has too many links
				Site has too few links
				Links/labels are difficult to understand
				Links did not take me where I expected
				Could not get started or did not know where to begin
				Had technical difficulties (e.g. broken links, error messages)	B
				Other	A
KMJ6747Q014		A	Please describe your experience navigating the site.			N	Text area, no char limit	Skip Logic Group	OE_Navigation
KMJ6747Q015		B	Please tell us what links were broken or the errors received.			N	Text area, no char limit	Skip Logic Group	OE_Nav Errors
KMJ6747Q016			What data-related resources did you use today? Please select all that apply.	Data Analysis Tools	A	Y	Checkbox, one-up vertical	Skip Logic Group	Tools
				Key Statistics	A
				Data Collections	A
				Data and Product Finder
				Did not use any tools				Mutually Exclusive
KMJ6747Q017		A	Were these tools helpful?	Yes	B	Y	Radio button, one-up vertical	Skip Logic Group	Tools_Useful
				No	B
				Partially	B
KMJ6747Q018		B	Kearley, Timothy: More specifics about what we mean by "tools" Please tell us about your experience with the data analysis tools and other data-related resources on the BJS website.			N	Text area, no char limit	Skip Logic Group	Tools_OE
KMJ6747Q019			What form of data is the most useful to you?	PDF		N	Checkbox, two-up vertical	Skip Logic Group	Data Pref
				.xlsx (Excel)
				Csv
				API
				None of these				Mutually Exclusive
				Other	A
KMJ6747Q020		A	Please tell us what form of data is useful to you.			N	Text area, no char limit	Skip Logic Group	OE_Data Pref
KMJ6747Q021			Did you use the search feature today?	Yes	A,B,C	Y	Radio button, one-up vertical	Skip Logic Group	Search
				No
KMJ6747Q022		A	What specific search terms did you use to try to find the information/product?			N	Text area, no char limit	Skip Logic Group	OE_Search Terms
KMJ6747Q023		B	Were the search results helpful?	Yes		Y	Radio button, one-up vertical	Skip Logic Group	Search results
				No
KMJ6747Q024		C	Did you encounter any difficulty with the search feature?	Yes	D	Y	Radio button, one-up vertical	Skip Logic Group	Difficulty with Search
				No
KMJ6747Q025		D	What type of difficulty did you primarily encounter?	It returned no results.		Y	Drop down, select one	Skip Logic Group	What Difficulties
				It returned too many results.
				It returned too few results.
				Results links were broken.
				Results were not relevant to my search terms or needs.
				Results were too similar/redundant.
				Search required too many attempts.
				I was not sure what words to use in my search.
				Search speed was too slow.
				Search results were not organized well.
				Other	E
KMJ6747Q026		E	Please describe the search difficulties you experienced.			N	Text area, no char limit	Skip Logic Group	OE_ Difficulties
KMJ6747Q027	Demographics: Age		Please select your age.	Under 18		Y	Drop down, select one		Age
				18 - 24
				25 - 34
				35 - 44
				45 - 54
				55 - 64
				65 or older
				Prefer not to answer
KMJ6747Q028	Demographics: Gender		Please select your gender.	Male		Y	Radio button, one-up vertical		Gender
				Female
				Prefer not to answer
KMJ6747Q029	OE_Improve Experience		If you could improve one thing about this website, what would it be?			N	Text area, no char limit		Improvements
KMJ6747Q030			Would you be interested in being contacted for our focus group? This would be for additional research only.	Yes	A	Y	Radio button, one-up vertical	Skip Logic Group	Focus Group
				No
KMJ6747Q031		A	Please provide your email address so we can contact you about the focus group.			N	Text field, <100 chars	Skip Logic Group	OE_Focus Group Email