OSDBU-Getting on GSA Multiple Award Schedule (MAS) Webinar Survey

INTRODUCTION
Thank you for attending the Getting on the GSA Schedule: What You Need to
Know webinar hosted by the GSA Office of Small & Disadvantaged Business
Utilization (OSDBU). We would appreciate your feedback on navigating the
process of becoming a GSA Multiple Award Schedule (MAS) contractor.
Your responses will have a direct impact on the improvement and development
of training and support to assist small businesses in their journey to submit an
offer and become a GSA Multiple Award Schedule (MAS) contractor. Your
responses will be kept confidential.
This survey will take 5 minutes to complete.
Please select your entity type. Select all that apply. (Response required)
Small Business
Small Disadvantaged Business (includes firms in the 8(a) Business Development
Program)
Women-Owned Small Business
Economically Disadvantaged Women-Owned Small Business
Veteran-Owned Small Business
Service-Disabled Veteran-Owned Small Business
Historically Underutilized Business Zone Small Business
Other than Small Business (Large Business)
Historically Black College or University
S

Minority-Serving Institution
College/Underserved Community Partnership Program
Other

Since the webinar, have you started the process to become a GSA Multiple
Award Schedule contractor? (Response required)
Yes
No

Where are you in the process of submitting your GSA Schedule offer? Select all
that apply. (Response required)
Conducting research using GSA websites
Taking training (GSA webinars)
Reviewing the Multiple Award Schedule (MAS) Roadmap
Researching the federal procurement market
Reviewing the Multiple Award Schedule (MAS) solicitation
Completed “Pathway to Success” Training
Completed “Readiness Assessment”
Creating GSA FAS ID
Registering GSA eOffer account
Completing required forms and templates
Submitted offer
Awaiting Contracting Officer assignment
Negotiating price with my Contracting Officer
Multiple Award Schedule (MAS) contract awarded
Beginning to market my Multiple Award Schedule (MAS) contract

Other

Please choose from the options below why you have not started the process to
become a GSA Multiple Award Schedule contractor. Select all that apply.
(Response required)
Still unclear on the process
No longer interested in federal procurement
No longer interested in becoming a Multiple Award Schedule (MAS) contractor
Already a Multiple Award Schedule (MAS) contractor
Other

Which resources have you used so far? Select all that apply. (Response
required)
GSA Websites
GSA Office of Small and Disadvantaged Business Utilization (OSDBU)
representative
Other GSA Representative
APEX Accelerators (formerly Procurement Technical Assistance Centers)
Non-government consultant
I did not use any of these resources.
Other

Please choose up to three items below that might be helpful in preparing and
processing your GSA Multiple Award Schedule offer and rank their importance

from most important (1) to least important (3). (Response required)
Finding information
Examples on how to complete forms and templates
Having a GSA point of contact that I can email or call
Live training sessions that review requirements
Post award training
Other

Do you know who to contact within GSA for assistance with your GSA Multiple
Award Schedule offer? (Response required)
Yes
No

If you have been assigned a Contracting Officer, have you been able to
communicate with them? (Response required)
Yes, I have been able to communicate with my Contracting Officer.
No, I have not been able to communicate with my Contracting Officer.
I have not attempted to communicate with my Contracting Officer.
I have not been assigned a Contracting Officer.

Please rate your level of satisfaction with your ability to communicate with your
assigned Contracting Officer regarding the evaluation of your GSA Multiple
Award Schedule contract. (Response required)

Neither
Very
Dissatisfied
Very
Not
   Dissatisfied Dissatisfied or Satisfied Satisfied Satisfied applicable

Ability to
communicate
with your
assigned
Contracting
Officer

regarding the
evaluation of
your GSA
Multiple Award
Schedule
contract

Please explain why you rated your level of satisfaction this way. (Response
required)

If not applicable, please explain why not. (Response required)

Please rate your level of satisfaction with the overall process to become a GSA
Multiple Award Schedule contractor. (Response required)

Neither
Very
Dissatisfied
   Dissatisfied Dissatisfied or Satisfied

Overall process for
obtaining a GSA
Multiple Award

Schedule (MAS)
contract

Satisfied

Very
Satisfied

Please explain why you rated your level of satisfaction this way. (Response
requested)

Please provide any additional feedback.

Block 1
Thank you for completing the survey. Please click the button below to submit.
Form Approved OMB# 3090-0297 Exp. Date 06/30/2025
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