USCIS Online Account Access (Individual)

USCIS Online Account Access




Members of the public seeking immigration benefits utilize the USCIS Online Account Access information collection to create and
login to their USCIS account. The USCIS Online Account maintains identity information and provides authentication services to
users interacting with USCIS Service Providers including:
 myUSCIS
 Freedom of Information Act (FOIA) Immigration Records SysTem (FIRST)
 myE-Verify
 Everify+
 USCIS Torch API Platform
 Congressional Inquiry Portal
USCIS Online Account Access operates at National Institute of Standards and Technology Identity Assurance Level 1 and
Authenticator Assurance Level 2.

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USCIS Online Account Access
Graphical User Interface (GUI)

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Landing Page and Sign In
page for existing users

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Pop-up modal “Navigating
to Login.gov” appears
when a user clicks on
“Sign in with Login.gov”.

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Learn more about
Login.gov” link on
landing page

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Page contents
linked to under
“Legal” link on
landing page

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Page contents
linked to under
“Legal” link on
landing page

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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Page contents
linked to under
“Legal,” cont’d

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For existing users:
Sign In page
To log in to an existing
account, user enters email
address + password

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For existing users:
Verification Code page
User provides Two-Step
Verification code (provided
via email, SMS, or
Authentication App)
User is logged-in and
directed to originating SP
or USCIS Online Account
Access dashboard
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For new users:
Sign Up page (for new account
creation)
User provides email address
Email sent to the provided
email address; user must click
on the unique link provided to
continue account creation
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For new users:
Terms of Use page
User scrolls down to read
terms of use and clicks I
Agree button
(See full text of TOU in
slides 14-22)

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For new users:
Create password page
User creates a password,
entering it twice for
confirmation
User clicks Submit to
continue

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For new users:
Create password page
User creates a password,
entering it twice for
confirmation
User clicks Submit to
continue

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For new users:
Two-Step Verification
method selection page
User has choice to
utilize one of three
options to receive a
verification code every
time they log in

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Authentication App
option
Details available when
user clicks “What is an
authentication app?”
button

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Authentication App
option
User scans QR code with
mobile device camera
using Authentication App
as described in previous
screen

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Authentication App
option, continued
Link to “What if I can’t
scan a QR code” instead
shows alphanumeric key
for manual entry if
needed

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Authentication App
option, continued
Link for “Need Help?”
expands to display help
text
User enters code
provided by app + clicks
Submit
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SMS Text Message option
User must provide a mobile
phone number if this option
is selected

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SMS Text Message option,
cont’d
User enters code sent via
text + clicks Submit

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Email option

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Email option, cont’d
User enters code sent to
email address + clicks
Submit

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For new users:
Backup Code page
User is encouraged to
save the provided
backup code, which will
allow them to access
their account if they lose
access to their two-step
verification method
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For new users:
Security Questions
User provides
responses to security
questions that can be
used to verify the
account holder

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For new users:
Security question
answers, cont’d

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USCIS Online
Account Access
Dashboard
User only sees
this page if they
did NOT initiate
signup/login
from one of the
integrated
applications
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Edit Account page
Accessible from
Dashboard or from
myUSCIS Account
Settings section

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Change Your Email
page
Accessible from the
Edit Account page

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Edit Recovery Email
page
Accessible from the
Edit Account page

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Change Your
Password page
Accessible from the
Edit Account page

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Change Your
Password page
Accessible from the
Edit Account page

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Two-Step Verification
Method page
Accessible from the
Edit Account page

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Mobile Phone page
Accessible from the
Edit Account page

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Provide Security
Questions page
Accessible from the
Edit Account page

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Account Activity Page
logs activities in the
account, including
logins, email changes,
password changes, 2FA
changes, etc.
Accessible from the
Edit Account page

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For existing myAccount
users, link a Login.gov
account:
To log in to an existing
Login.gov account, selects
Sign in with Login.gov

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For existing myAccount
users, link a Login.gov
account:
User enters their email
address and password for
their Login.gov account

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For existing myAccount
users, link a Login.gov
account:
User enters their one-time
code

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For existing myAccount
users, link a Login.gov
account:
User agrees to the data
being shared with USCIS

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For existing myAccount
users, link a Login.gov
account:
To link accounts, the user
enters email address +
password for the USCIS
account they want to link
to their Login.gov account.

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For existing myAccount
users, link a Login.gov
account:
User enters verification
code and clicks Submit

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For existing myAccount
users, link a Login.gov
account:
User is notified of
successful linking and
selects continue.

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For existing users unlink
Login.gov account:
User selects Unlink from
their Edit Account page

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For existing users unlink
Login.gov account:
User is required to
confirm the decision
and selects Unlink

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For existing users unlink
Login.gov account:
User receives final
confirmation and selects
Confirm

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For existing users unlink
Login.gov account:
User is informed the
unlinking was successful

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For existing users; logging
into USCIS after Login.gov
account is linked:
To log in to an existing
account, selects Sign in
with Login.gov

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For existing users; logging
into USCIS after Login.gov
account is linked:
User enters their email
address and password for
their Login.gov account

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For existing users; logging
into USCIS after Login.gov
account is linked:
User enters their one-time
code

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