Information Collection

Application Status -- National 800 Number Automated Telephone Services

IC 181224 under ICR 202506-0960-003 · OMB 0960-0763.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0763 can be found here:

Documents and Forms

Document Name Document Type
SSA_ATT_Care2020_N8NN - Call Flow - Revised Version.pdf Other-Automated Call Flow(revised)
SSA_ATT_Care2020_N8NN - Call Flow - Revised Version.pdf Other-Automated Call Flow(revised)
RCI - Claim Status - Revised Call Flow.pdf Other-Automated Call Flow(revised)
RCI - Claim Status - Revised Call Flow.pdf Other-Automated Call Flow(revised)
TAPS 2.0 Call Flow - Revised Version.pdf Other-Automated Call Flow(revised)
TAPS 2.0 Call Flow - Revised Version.pdf Other-Automated Call Flow(revised)
SSA_ATT_Care2020_N8NN - Call Flow (current).pdf Current Automated Call Flow IC Document
SSA_ATT_Care2020_N8NN - Call Flow (current).pdf Current Automated Call Flow IC Document

Information Collection (IC) Details

View Information Collection (IC)

IC Title:	Application Status -- National 800 Number Automated Telephone Services	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation: 20 CFR 401.45

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Automated Call Flow(revised)	SSA_ATT_Care2020_N8NN - Call Flow - Revised Version.pdf	Yes	Yes	Fillable Fileable Signable
Other-Automated Call Flow(revised)	RCI - Claim Status - Revised Call Flow.pdf	Yes	Yes	Fillable Fileable Signable
Other-Automated Call Flow(revised)	TAPS 2.0 Call Flow - Revised Version.pdf	Yes	Yes	Fillable Fileable Signable

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 790,821	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Previously Approved
Annual Number of Responses for this IC	790,821	790,821
Annual IC Time Burden (Hours)	289,968	289,968
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Current Automated Call Flow	SSA_ATT_Care2020_N8NN - Call Flow (current).pdf	06/13/2025

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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