The Department of Education (the Department) amends the William D. Ford Federal Direct Loan (Direct Loan) Program regulations issued under the Higher Education Act of 1965, as amended (HEA), to implement changes made to the regulations in §685.304 - Counseling borrowers. These final regulations are a result of negotiated rulemaking and will add a new requirement to the current regulations. These final regulations amend §685.304 to require institutions that use pre-dispute arbitration agreements or class action waivers to disclose descriptions of those agreements using written, plain language to borrowers. In addition, the written information on how to use the institution’s internal dispute resolution process must include the name and contact information for the individual or office that a borrower may contact relating to the dispute process. The institutions must make this information available to the student borrower prior to the first disbursement.
The latest form for William D. Ford Federal Direct Loan Program (DL) Regulations expires 2022-09-30 and can be found here.
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Supplementary Document |
Supplementary Document |
Justification for No Material/Nonsubstantive Change |
Justification for No Material/Nonsubstantive Change |
Supplementary Document |
Supplementary Document |
Supporting Statement A |
Supporting Statement A |
Federal Enterprise Architecture: Education - Higher Education