Customer Input; Patent and Trademark Customer Surveys

ICR 199906-0651-001

OMB: 0651-0038

Federal Form Document

Forms and Documents
Document
Name
Status
No forms / supporting documents in this ICR. Check IC Document Collections.
IC Document Collections
IC ID
Document
Title
Status
4749
Migrated
ICR Details
0651-0038 199906-0651-001
Historical Active 199604-0651-001
DOC/PTO
Customer Input; Patent and Trademark Customer Surveys
Revision of a currently approved collection   No
Regular
Approved without change 08/25/1999
Retrieve Notice of Action (NOA) 06/29/1999
  Inventory as of this Action Requested Previously Approved
08/31/2002 08/31/2002 08/31/1999
7,200 0 10,000
2,349 0 5,000
0 0 0

This is a generic clearance for an undefined number of surveys that the Patent and Trademark Office (PTO) may conduct over the next 3 years. The PTO conducts these surveys to implement E.O. 12862 Setting Customer Service Standards. These surveys may be conducted in a variety of forms, such as telephone surveys, face-to-face interviews, mail surveys, questionnaires, comment cards, and focus groups. The PTO uses these surveys to obtain customer feedback relating to the products, services, and related service standards of the PTO. The PTO cannot predict with certainty which of these survey methods will be used to gather...

None
None


No

1
IC Title Form No. Form Name
Customer Input; Patent and Trademark Customer Surveys

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 7,200 10,000 0 -2,800 0 0
Annual Time Burden (Hours) 2,349 5,000 0 -2,651 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
Yes

$0
Yes Part B of Supporting Statement
No
Uncollected
Uncollected
Uncollected
Uncollected

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
06/29/1999


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