This is a revised Generic Clearance
for an undefined number of customer satisfaction and opinion
surveys or focus group interviews to be conducted over the next
three years. The information collected from these surveys will be
used to improve US Mint products and services.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
PL: Pub.L. 109 - 145 31 U.S.C. 5112(p)(3)(A)
Name of Law: Presidential $1 Coins
This is a program change. The
increase in burden is due to the increase in surveys for new
legislative requirements (Presidential $1 Coin Act of 2005).
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.