Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 1525-0012

This is a renewal for Generic Clearance for an undefined number of customer satisfaction and opinion surveys or focus group interviews to be conducted over the next three years. The information collected from these surveys will be used to improve United States Mint products and services.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2021-10-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
FY22 Focus Groups Form and Instruction
Ongoing Product Fulfillment Research Form and Instruction
Customer Satisfaction Measurement (CSM) FY22 Form and Instruction
1525-0012 - Generic Clearance Submission Template.docx Supplementary Document
1525-0012 Supporting Statement (Part B).docx Supporting Statement B
1525-0012 Supporting Statement (Mint)_Final.docx Supporting Statement A
FY22 Focus Groups Form and Instruction
Ongoing Product Fulfillment Research Form and Instruction
Customer Satisfaction Measurement (CSM) FY22 Form and Instruction
Remote Website and Mobile Application Usability Focus Groups Other-
FY 2021 Focus Groups Other-Screener
Quarterly Product Fulfillment Survey FY21 Other-Survey
CSM Tracking Research FY21 Questionnaire Other-Survey
U.S. Mint Bullion Research Survey Instruction
Pricing Elasticity Research Survey Other-Survey
FY2020 Focus Groups Other-Questionnaire
2020 Web and Mobile Usablity Clearance Submission Other-Questionnaire
Generic Clearance for the Collection of Routine Customer Feedback Other-Survey
Customer Satisfaction Measurement Tracking Study FY20 Other-Survey
Generic Clearance Product Fulfillment Tracking FY20 Other-Survey
1525-0012 Bulk Dealer Phone Interviews Other-Survey
1525-0012 Bulk Dealer Web Survey Other-Survey
Web Survey for New Quarters Program FY19 Other-Survey
Convention Intercepts Research Other-Survey

All Historical Document Collections

202110-1525-003 Approved without change	Revision of a currently approved collection	2021-10-14
201802-1525-002 Approved without change	Extension without change of a currently approved collection	2018-02-27
201407-1525-003 Approved without change	Extension without change of a currently approved collection	2014-08-29
201109-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2011-09-08
201106-1525-002 Approved without change	Revision of a currently approved collection	2011-07-18
200804-1525-003 Approved without change	Revision of a currently approved collection	2008-05-29
200707-1525-004 Approved without change	No material or nonsubstantive change to a currently approved collection	2007-07-11
200704-1525-005 Approved without change	Revision of a currently approved collection	2007-05-18
200612-1525-004 Improperly submitted and continue	Revision of a currently approved collection	2006-12-22
200607-1525-018 Withdrawn and continue	No material or nonsubstantive change to a currently approved collection	2006-07-28
200607-1525-005 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-07-03
200607-1525-004 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-07-03
200607-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-07-03
200607-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-07-03
200607-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-07-03
200606-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-06-30
200606-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-06-19
200605-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-05-25
200605-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-05-19
200605-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-05-09
200603-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-03-24
200602-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-02-23
200602-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-02-06
200601-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-01-13
200512-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-12-16
200510-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-10-12
200508-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-08-25
200506-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-06-17
200505-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-05-27
200504-1525-001 Approved without change	Extension without change of a currently approved collection	2005-04-19
200503-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-03-29
200503-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-03-07
200502-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2005-02-14
200409-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2004-09-08
200407-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2004-07-08
200404-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2004-04-29
200404-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2004-04-23
200404-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2004-04-12
200401-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2004-01-14
200311-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2003-11-04
200307-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2003-07-30
200306-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2003-06-12
200304-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2003-04-23
200210-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2002-10-23
200209-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2002-09-06
200208-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2002-08-27
200208-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2002-08-22
200208-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2002-08-01
200203-1525-001 Approved without change	Extension without change of a currently approved collection	2002-03-25
200109-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-09-28
200107-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-07-20
200107-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-07-20
200106-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-06-19
200105-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-05-15
200103-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-03-30
200103-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-03-08
200103-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2001-03-06
200012-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-12-11
200012-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-12-12
200010-1525-005 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-10-19
200010-1525-004 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-10-02
200010-1525-003 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-10-02
200010-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-10-02
200010-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-10-02
200008-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-08-31
200008-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-08-16
200004-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-04-03
200004-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-04-03
200002-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2000-02-17
199909-1525-002 Approved without change	No material or nonsubstantive change to a currently approved collection	1999-09-10
199909-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	1999-09-09
199907-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	1999-07-14
199906-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	1999-06-22
199904-1525-001 Approved without change	No material or nonsubstantive change to a currently approved collection	1999-04-19
199808-1525-001 Approved without change	New collection (Request for a new OMB Control Number)	1998-08-27

OMB Details

Convention Intercepts Research

Federal Enterprise Architecture: General Government - Central Records & Statistical Mgt