Approved
consistent with CDC response memo included in the public
docket.
Inventory as of this Action
Requested
Previously Approved
08/31/2010
36 Months From Approved
2,128,240
0
0
176,286
0
0
0
0
0
The Centers for Disease Control and
Prevention proposes to conduct continual national evaluation of the
agency's Consumer Response Services Center called CDC-INFO.
CDC-INFO is a proactive, unified, and integrated approach to the
delivery of public health information. CDC-INFO is designed to
contribute to improving the health and safety of the public.
Customers are defined as any individual or group seeking health or
public health information from CDC. This includes the public,
media, medical and healthcare professionals, public health
professionals, partner groups, businesses, researchers, and others.
Customer interactions occur through multiple channels, e.g.,
telephone calls, e-mails, and postal mail and may occur in Spanish
or English.
US Code:
42
USC 241 Name of Law: Section 301 - Part A - Research and
Investigation
This is a new information
collection. The proposed study and attendant data collection
activities will help support CDC in achieving its information
dissemination objective "to ensure consistent, timely, reliable
health information is disseminated to meet the needs of a evolving
diversity of consumers (public, health professionals, researchers,
etc.) and to address variations in inquiry volumes related to
public health emergencies, news events, and dynamic, shifting
public health priorities" (CDC-INFO Request for Funding
Announcement). Providing a full complement of information support
for CDC-INFO, the new "one face to the public" will require a
comprehensive, multi-phased system of quality assurance,
performance monitoring and impact evaluation. This evaluation will
provide CDC with information about the effectiveness of
CDC-INFO.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
CDC INFO - Emergency Response Surveys - Levels 1-4 Emergency - Professionals
CDC INFO Memo.doc
0920 05CO 60 day resubmit.pdf
PUBLIC COMMENT on 60-Day FRN (0920-05CO).txt
CDC INFO - Emergency Response Surveys - Levels 1-4 Emergency - Professionals