United
States Mint
New
Customer Acquisition Research
Proposed
Customer and Non-Customer Research October
21, 2010
Note to reader: Bold lines in between questions signify page/screen breaks.
INTRODUCTION FOR CUSTOMER SAMPLE:
National Analysts, a research and consulting firm, is conducting a research study on behalf of the United States Mint about people's collecting interests and behaviors. According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB number. The valid OMB control number for this information collection is 1525-0012-XXX.
Your participation in this survey is ENTIRELY VOLUNTARY and should require approximately 20-25 minutes of your time.
INTRODUCTION FOR NON-CUSTOMER SAMPLE:
National Analysts Worldwide, a research and consulting firm, is conducting a research study on consumer products.
Your participation in this survey is ENTIRELY VOLUNTARY and should require approximately 20 minutes of your time.
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All of your responses will be kept completely confidential.
We will not use this information to contact you or attempt to sell you any products or services.
If you have any questions or problems while completing the survey, please call Jill Weisenfeld weekdays from 9:00am to 5:00pm EDT at 1-800-342-9102, or send an e-mail to [email protected]
Please click the Forward button to begin the survey.
To begin, we will first take a few minutes to familiarize you with our survey.
The survey will NOT ALLOW YOU TO SKIP A QUESTION. If you do not know an exact answer, then please give your best estimate.
You may click on the STOP button to pause the program to take a break. When you re-enter the survey you must use the same Login Number and Password; the survey will return to the screen where you clicked Stop.
Please click the FORWARD button to begin.
Do not display this line: Section S: Screening Criteria
Programming: Ask All
S-1 First we need to ask a few introductory questions for classification purposes. Do you or does someone in your household or immediate family work…
Select one answer for each row.
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Yes |
No |
For a market research firm or marketing research department of a company? |
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For an advertising, sales promotion, or public relations firm? |
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An organization that produces, distributes, or sells collectible coins? (e.g., coin dealer) |
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As a journalist/freelance writer? |
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Programming:
Ask each of S-1 through S-4, even if respondent will be terminated based on answer. Terminate after S-4 if “yes” to any.
In the entire survey, never allow people to go backwards.
Programming: Ask All
S-1a Have you ever collected, occasionally saved, or sometimes put aside any types of coins
(such as America The Beautiful Quarters, State Quarters, etc.), either for yourself or for others?
Select one.
Yes |
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No |
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Programming:
We will "ghost" S1-a until it is activated to appear in the screener, although it may not need to be activated. We need a minimum of 600 "Yes" answers from e-Rewards respondents (indicated by a "5" in the first digit of the respondent ID) to Q2-1a (which asks "are you a coin saver"). If we are not going to reach this 600 minimum, we will activate S-1a and then terminate those who say “no”.
Once S-1a is activated, Q2-1a will also be asked and the respondent will be forced to provide the same answer as given in S-1a with an error message “Previously you indicated that you have collected, occasionally saved, or sometimes put aside any types of coins (such as American The Beautiful Quarters, etc.), either for yourself or for others. Please revise your answer.”
Answers will be forced for respondents who do not see S-1a, based on their answer to Q2-1a.
Programming: Ask All
S-1b From which of the following organizations have you ever purchased any collectible coins
or coin-related merchandise (e.g., coin-jewelry, etc.)?
Sources/Organizations |
Yes |
No |
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Programming:
We will "ghost" S1-b until it is activated to appear in the screener. We need a minimum of 400 respondents (from e-Rewards) who say "Yes" to any of rows b-m of Q2-3d (which asks about purchasing from United States Mint & competitors). We will activate S-1b and then terminate those who say “no” to all of rows b-m.
Once S-1b is activated, Q2-3d will also be asked and the respondent will be forced to provide the same answer as given in S-1b with an error message “Previously you indicated that you have purchased coins or coin-related merchandise (e.g., coin-jewelry, etc.) from …(rows)… Please revise your answer.”
Answers will be forced for respondents who do not see S-1b, based on their answer to Q2-3d.
Programming: Ask All
S-2 In the past year, have you sold any coins or other coin-related collectibles for income
purposes, other than to round out a personal collection?
Select one.
Yes |
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No |
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Programming:
Terminate after S-4 if “yes”.
Programming: Ask All
S-3 What is your age in years?
Type in a number
Age (in years) |
_______ |
Programming:
Send to terminate screen after S-4 if <18.
Programming: Ask All
S-4 Are you …?
Select one.
Male |
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Female |
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Programming:
Check quotas and terminate if over quota.
Based on your answers, you are eligible to participate in our survey.
Please click the Forward button to proceed.
Programming: Ask All
Section 1: Collectibles Behavior, Coin Awareness
Q1-1a Which, if any, of the following types of collectible merchandise do you currently collect (i.e., purchase to build a collection, etc.)?
Type of Collectible |
Yes |
No |
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Programming:
Must specify if “Other” is yes.
Programming: Ask All
Q1-1b For about how many years have you been collecting …?
Type of Collectible |
Years |
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Programming:
Only show rows “yes” in Q1-1a. If none selected in Q1-1a, skip Q1-1b and Q1-1c.
Years must be less than level of S-3.
Carry over “Other” from Q1-1a
Programming: Ask All
Q1-1c On average, about how much have you spent annually on each of these types of items since you began collecting them?
Please enter a value rounded to the nearest dollar in each space provided.
Type of Collectible |
Average Annual Expenditure |
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$ _______ |
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$ _______ |
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$ _______ |
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$ _______ |
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DISPLAY COLUMN SUM |
Programming:
Only show rows “yes” in Q1-1a. Carry over “Other” from Q1-1a.
Allowable range 0-$99,999 in each row, with error message (“The allowable range in … is $0-$99,999. Please revise your answer.”). Warning text if answer over $999 (“You have indicated that you spent $... on … If this is correct, press “OK”, otherwise click “CANCEL” and adjust your answer.”).
Carry over “Other” from Q1-1a
Programming: Ask All
Q1-2a Using a scale of 1 to 6, where 1 means “strongly disagree” and 6 means “strongly agree”, please rate the extent to which you agree or disagree with the following statements regarding ______XXXXX_____ collecting.
Rate each item from 1-6.
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Strongly Strongly Agree Disagree |
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Do Not Display Row - Section 2: Coin Collecting Behaviors, Attitudes, and Motivations
Programming: Ask All
Q2-1a Now we would like to spend some time talking about coins and coin collecting.
Have you ever collected, occasionally saved, or sometimes put aside any types of coins (such as America The Beautiful Quarters, State Quarters, Presidential $1 Coins, etc.), either for yourself or for others?
Select one.
Yes |
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No |
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Programming:
If no, skip to 2-2a.
Programming: Ask if yes to 2-1a
Q2-1b-1 Have you collected, occasionally saved, or sometimes put aside any type of coins (such as American The Beautiful Quarters, State Quarters, Presidential $1 Coins, etc.), either for yourself or for others, in the last 2 years?
Select one.
Yes |
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No |
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Programming:
If yes, skip to 2-1c.
Programming: Ask if No to 2-1b-1
Q2-1b-2 Why have you not collected/saved any coins recently (in the past 2 years)?
Select all that apply.
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Programming:
Ask if no to 2-1b-1
Allow for 150 words in text box.
Programming: Ask if yes to 2-1b-1
Q2-1c Are the coins you collect, occasionally save, or put aside for yourself, for others (e.g., gifts), or both?
Select one.
For myself |
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For others |
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Both |
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Programming:
Ask if yes to 2-1b-1
Programming: Ask if yes to 2-1b-1
Q2-1d Which of these activities, if any, have you ever done to collect or save coins?
Select one in each row.
Activity |
Yes |
No |
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Programming:
Ask if yes to 2-1b-1
Randomize order of a-c
Programming: Ask if yes to 2-1b-1
Q2-1e Which of these activities, if any, have you done within the last 2 years to collect or save coins?
Select one in each row
Activity |
Yes |
No |
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Programming:
Ask if yes to 2-1b-1
Only show rows “yes” in Q2-1d
Same order as 2-1d
Carry over “Other” from Q2-1d.
Programming: Ask All
Q2-2a Using a scale of 1 to 6, where 1 means “strongly disagree” and 6 means “strongly agree”, please rate the extent to which you agree or disagree with the following statements regarding coin collecting.
Rate each item from 1-6.
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Strongly Strongly Disagree Agree |
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1 2 3 4 5 6 |
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Programming:
Insert parenthetical italics text for non Coin Savers (those saying “No” in Q2-1a)
Display on 2 screens, cut at p
Not random
Programming: Ask All
Q2-3a What organizations or sources, if any, are you aware of that offer collectible coins for sale?
Please list any organizations in the spaces below. If you are not aware of any please indicate in the check-box below.
______________________ _____________________
______________________ _____________________
______________________ _____________________
______________________ _____________________
______________________ _____________________
______________________ _____________________
I am not aware of any organizations that offer collectible coins for sale |
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Programming:
Display 12 lines for respondent to enter answers.
Do not allow “I am not aware” box to be checked if there is text on any line.
Programming: Ask All
Q2-3b Which, if any, of the following sources of coins or collectible items have you heard of?
Sources/Organizations |
Yes |
No |
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Programming:
Randomize order; l always second to last, m always last. Retain same order in 2-3c to 2-3e, and 2-4a.
Programming: Ask All
Q2-3c Which, if any, of the following organizations have you ever contacted (e.g., called, visited their website, gone in person) regarding coins or coin-related merchandise (e.g., coin jewelry, etc.)?
Sources/Organizations |
Yes |
No |
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Programming:
Same order as 2-3b.
Only show rows “yes” in 2-3b
Programming: Ask All
Q2-3d From which of the following organizations have you ever purchased any collectible coins or coin-related merchandise (e.g., coin-jewelry, etc.)? Please only answer if you are sure that you have purchased from the source.
Do not say yes if you have only received a gift from the organization (but didn’t make the purchase yourself).
Sources/Organizations |
Yes |
No |
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Programming:
Programming: Ask if any rows “yes” in Q2-3d
Q2-3e From which of the following sources have you purchased any collectible coins or coin-related merchandise in the last 2 years?
Sources/Organizations |
Yes |
No |
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Programming:
Only show rows “ever purchased,” in 2-3d.
Sources appear in same order as 2-3b.
If answer “No” to all, skip to 2-4a.
Programming: Ask if any rows “yes” in Q2-3e
Q2-3f For each source listed, how did you primarily make your purchases in the last 2 years?
Select one in each row.
Sources |
Purchase Method |
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Phone |
Internet |
In-Person |
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Don’t allow |
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Don’t allow |
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Don’t allow |
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Programming:
Only show rows “purchased last 2 years,” in 2-3e.
Sources appear in same order as 2-3b.
Allow only 1 response per row.
Programming: Ask if any rows “yes” in Q2-3e
Q2-3g Approximately how much have you spent in total on coins and coin-related merchandise from each of these sources in the last 12 months?
Please enter a value rounded to the nearest dollar in each space provided.
Sources |
$ Spent Last 12 Months |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
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$_____ |
Programming:
Only show rows “purchased last 2 years,” in 2-3e.
Sources appear in same order as 2-3b.
Allowable range 0-$99,999 in each row, with error message (“The allowable range in … is $0-$99,999. Please revise your answer.” ). Warning text if answer over $999 (“You have indicated that you spent $... on … If this is correct, press “OK”, otherwise click “CANCEL” and adjust your answer.”).
Programming: Ask All
Q2-4a [IF HAVE NOT PURCHASED COINS IN PAST (Q2-3d “no” to all), INSERT - “If you were to purchase collectible coins in the future”] Which of the following organizations would you consider as a source for buying coins?
Check one for each row.
Sources |
Would Consider |
Would not Consider |
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Programming:
Same order as 2-3b.
Programming: Ask All
Q2-4b [IF HAVE NOT PURCHASED COINS IN PAST (Q2-3d “no” to all), INSERT “If you were to purchase collectible coins in the future”] Which of the following organizations would be your first choice as a source for buying coins?
Check one.
Sources |
1st Choice |
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Programming:
Only show rows “would consider” in 2-4a. If “would consider” is no for all rows in 2-4a, ask question with all rows shown. If only 1 row selected in 2-4a, count that row as the answer to 2-4b and do not ask 2-4b.
Same order as 2-4a.
Programming: Ask Mint Customers
Q2-5a Which of the following types of U.S. Mint products have you ever purchased?
Product Types |
Select all that you have ever purchased |
Annual Coin Sets |
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Other Coins and Merchandise |
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Programming:
Ask U.S. Mint Customers ( “yes” in 2-3d to “U.S. Mint” row a) Only
Programming: Ask Recent Mint Customers
Q2-5b Approximately how much, in total, have you spent with the U.S. Mint during the past 12 months on orders for each of the following items?
Please enter a value rounded to the nearest dollar in each space provided.
Your best estimate is fine.
Product Types |
Total Purchases from U.S. Mint (Past 12 Months) |
Annual Coin Sets |
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$ _______ |
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$ _______ |
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$ _______ |
Other Coins and Merchandise |
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$ _______ |
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$ _______ |
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$ _______ |
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$ _______ |
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$ _______ |
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$ _______ |
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$ _______ |
Total |
(Auto sum) |
Programming:
Ask (“Yes” to 2-3e row a) Only
Only show rows “yes” in 2-5a
Insert a warning in 2-5b, triggered if the autosum in 2-5b is more than $100 away from 2-3g. "You indicated previously that your spending over the last 12 months with the U.S. Mint was __(2-3g row a)_____. Are you sure ___(autosum in 2-5b)____ is correct?”
Allowable range 0-$99,999 in each row, with error message (“The allowable range in … is $0-$99,999. Please revise your answer.”). The sum of the rows cannot be over $99,999 Warning text if answer over $999 (“You have indicated that you spent $... on … If this is correct, press “OK”, otherwise click “CANCEL” and adjust your answer.”).
For SSI panelists in 2-5b (identified by a 5 in the 1st digit of the ID), we need to place them into one of the 3 spending quota bins. The survey is basing quotas for Mint customers (900) off of the ISMINT flag, not the userids.
Programming: Ask Coin Purchasers/Savers
Q2-6a Which of the following types of coins or coin-related merchandise have you ever purchased, collected, occasionally saved, or put aside?
Select one in each row
Coin Type |
Yes |
No |
Official U.S. Currency |
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NOT Official U.S. Currency |
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Coin-related Merchandise |
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Programming:
Ask if (”Yes” in Q2-1a) OR (“Yes” to any in Q2-3d)
Programming: Ask Coin Purchasers/Savers
Q2-6b Which of the following types of coins or coin-related merchandise have you purchased, collected, occasionally saved, or put aside in the last 2 years?
Select all that apply
Coin Type |
Yes |
No |
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NOT Official U.S. Currency |
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Coin-related Merchandise |
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Programming:
Ask if (”Yes” in Q2-1a) OR (“Yes” to any in Q2-3d)
Show only rows “yes” in 2-6a. If “No” to all in 2-6a, skip.
Programming: Ask Coin Purchasers/Savers
Q2-7a For approximately how many years have you been saving/collecting coins or coin-related merchandise?
Enter a number of years.
_____ |
Programming:
Ask if (”Yes” in Q2-1a) OR (“Yes” to any in Q2-3d)
Must be less than level selected in S-3, otherwise insert error.
Programming: Ask Mint Customers
Q2-7b-1 For approximately how many years have you been purchasing coins from the U.S. Mint?
Enter a number of years.
_____ |
Programming:
Ask U.S. Mint Customers (2-3d row a “Yes”) only
Must be less than level selected in S-3, otherwise insert warning text. Does not need to be less than 2-7a since you can purchase US Mint coins for others and not “save/collect” them.
If answer is less than 10, skip to Q2-8a.
Programming: Ask Mint Customers
Q2-7b-2 Over the time in which you have been purchasing U.S. Mint coins, which of the following best describes your purchase history?
Check one.
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Programming:
If row a, skip to Q2-8a.
Ask U.S. Mint Customers (2-3d row a “Yes”) only
Programming: Ask Intermittent Mint Customers
Q2-7b-3 You mentioned that you stopped purchasing from the U.S. Mint in the past, but began purchasing again. What inspired you to start purchasing from the U.S. Mint again?
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Programming:
500 characters max.
Ask if Intermittent Mint Customer (2-7b-2 is row b) only.
Programming: Ask Mint Customers
Q2-8a To what extent did each of the following factors play a role in your initial decision to start purchasing coins from the U.S. Mint?
Rate each item from 1-6, where 1 means “Not at All” and 6 means “Played a Very Substantial Role.”
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Not at Played a Very All Substantial Role |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Ask U.S. Mint Customers ( “yes” in 2-3d to “U.S. Mint”) only
Programming: Ask Tenured Mint Customers
Q2-8b Earlier, you indicated you spent approximately $__[INSERT ANSWER FROM 2-5b, if
2-5b not asked then fill in 0] over the past 12 months with the U.S. Mint. How has your
annual spending with the U.S. Mint changed over time? Approximately how much have you spent per year during each of the following time frames
Past 12 months |
$__[INSERT ANSWER FROM 2-5b, if 2-5b not asked then fill in 0] |
Annual average the first few years I purchased from the U.S. Mint |
$______ |
Highest annual amount ever |
$______ |
Lowest annual amount ever |
$______ |
Programming:
Only ask U.S. Mint Customers ( “yes” in 2-3d to “U.S. Mint”) who have been customers over 1 yr (as per 2-7b-1)
If Q2-7b1 <= 3, display only rows 1-2. If Q2-7b1 > 3, display all of rows 1-4.
Row 4 must be <= row 3 AND <= row 1 AND <=row2
Row 3 must >= row 1 and >=row2
Programming: Ask Some Mint Customers (based on spend)
Q2-8c-1 To what extent have each of the following factors played a role in causing you to increase your purchasing levels/amounts from the U.S. Mint (relative to when you started purchasing from the U.S. Mint)?
Rate each item from 1-6, where 1 means “Not at All” and 6 means “Played a Very Substantial Role”.
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Not at Played a Very All Substantial Role |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Ask “yes” in 2-3d to row a. Additionally, Q2-8c-1 is only asked to those whose answer to row 2 of Q2-8b is $100 less than either row 1 or row 3 of Q2-8b OR is $25 less and 50% less than either row 1 or row 3 of Q2-8b
Programming: Ask Mint Customers who are not spending at their peak level (based on 2-8b)
Q2-8c-2 To what extent have each of the following factors played a role in causing your current purchasing levels/amounts from the U.S. Mint to be lower than your maximum annual level/amount?
Rate each item from 1-6, where 1 means “Not at All” and 6 means “Played a Very Substantial Role”.
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Not at Played a Very All Substantial Role |
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1 2 3 4 5 6 |
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Programming:
Randomize order
“yes” in Q2-3d row a. Additionally, Q2-8c-2 is only asked to those whose answer to row 1 of Q2-8b is $100 less than either row 2 or row 3 of Q2-8b OR is $25 less and 50% less than either row 2 or row 3 of Q2-8b
Programming: Ask Not-Mint Customers
Q2-8d-1 To what degree has each of the following factors contributed to your not purchasing any collectible coins or coin-related products from the U.S. Mint?
Rate each item from 1-6, where 1 means “Not at All a Barrier” and 6 means “Has Been a Major Barrier.”.
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Not at Has Been a All a Barrier Major Barrier |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Ask all who are NOT U.S. Mint Customers (“No” in Q2-3d row a) only
Programming: Tie-Breaker for Q2-8d-1
Q2-8d-2 Which of these would you say is the most important barrier that has prevented you from purchasing from the U.S. Mint?
Please select one.
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Programming:
Show only if a tie exists in 2-8d-1 for biggest barrier. Force respondent to select exactly one.
Programming: Ask Non-Mint Coin Purchasers
Q2-8e-1 Earlier you indicated you have purchased coins from other sources, but not the U.S. Mint. To what degree have each of the following factors contributed to your purchasing from other sources instead of the U.S. Mint?
Rate each item from 1-6, where 1 means “Not at All a Reason ” and 6 means “Has Been a Major Reason”
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Not at Has Been a All a Reason Major Reason |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Ask Coin Purchaser who are NOT U.S. Mint purchasers (“No” in 2-3d row a, AND “Yes” in 2-3d to any row except for row a) only
If more than 1 row is tied for highest rating, ask Q2-8e-2
Programming: Tie-Breaker for Q2-8e-1
Q2-8e-2 Which of these would you say is the most important barrier that has contributed to your purchasing from other sources instead of the U.S. Mint?
Choose one
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Programming:
Show only if a tie exists in 2-8e-1 for biggest barrier. Force respondent to select exactly one.
Programming: Ask All
Q2-8f Please indicate whether or not, to the best of your knowledge, each of the following coin or coin-related products is offered for sale by the United States Mint.
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Yes |
No |
Unsure |
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Programming:
Ask All
DO NOT DISPLAY LINE - Section 3: Coin Purchasing Interest and Past Experiences/Exposures
Programming: Ask All
Q3-1a Several different types of products that are available from the U.S. Mint are shown on
this page. Please take a moment to read the descriptions provided, and for each, please
indicate the degree to which you would be likely to consider purchasing them, either for
yourself, or as a gift for someone else, in the next few years.
Rate each item from 1-6, where 1 means “Not at All Likely” and 6 means “Extremely Likely”.
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Not at Extremely All Likely Likely |
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1 2 3 4 5 6 |
a. An Annual U.S. Mint Proof Set®
Proof coins are extraordinarily well crafted and have a polished or mirror-like appearance. The United States Mint Proof Set contains all 14 circulating coins in stunning proof condition displayed in three protective lenses. Each of these coins bears the “S” mint mark of the United States Mint at San Francisco. Price: $31.95 Image not actual size
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b. An Annual U.S. Mint Uncirculated Coin Set®
The United States Mint Uncirculated Coin Set contains two folders of 14 coins each, one with coins from the United States Mint at Denver and the other with coins from the United States Mint at Philadelphia, for a total of 28 coins. Each folder includes uncirculated versions of the following 2010-dated coins. Price: $31.95 Image not actual size
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c. An American Eagle Silver Proof One Ounce Coin
The American Eagle Proof Coins are collector versions of the official U.S. Mint American Eagle Bullion Coins. A full-length figure of Liberty in full stride is featured on one side, and an eagle holding a shield and olive branch is featured on the other. The coin is packaged in an attractive velvet case. (1.5” diameter)
Images not actual size
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d. An American Eagle Gold Proof One Ounce Coin
A full-length figure of Liberty is featured on one side, and an eagle in flight is featured on the other. The coin is packaged in an attractive velvet case. (1.5” diameter) Price: $1,585.00
Images not actual size
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e. A Beginners Set such as the Collecting America's Coins: Beginner Basics
To highlight the coin manufacturing process, this set includes a one-cent blank, a pair of circulating one-cent coins, a pair of satin-finish uncirculated dimes and a proof-condition half-dollar. The booklet also briefly discusses the history, design and manufacturing processes that have contributed to American coinage.
Image not actual size
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f. A Commemorative Proof Silver Dollar coin depicting an important American icon, such as Abraham Lincoln. The coin is packaged in an attractive velvet case. (1.5” diameter) Price: $43.95
Images not actual size
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g. A Bronze Medal depicting an important part of U.S. history or heritage, such as Yosemite National Park Centennial. (3” diameter) Price: $38.00
Images not actual size
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h. A military themed Commemorative Silver Dollar coin, such as the American Veterans Disabled for Life Proof Silver Dollar. The coin is packaged in an attractive velvet case. (1.5” diameter) Price: $43.95 Images not actual size
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i. Any other U.S. Mint Products |
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Programming:
Randomize except for i last.
Programming: Ask All
Q3-1b Overall, how likely are you to consider purchasing any types of collectible coins or coin
products (from any source) during the next few years…
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Not at Extremely All Likely Likely |
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1 2 3 4 5 6 |
a. …For yourself |
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b. …For someone else (as a gift) |
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Programming:
Don’t randomize order of a,b
If rows “a” and “b” are <3, skip to Q3-2
If only row “b” is <3, skip to Q3-1e
Programming: Ask All
Q3-1c To what degree would you be likely to consider giving coins as gifts for each of the
following types of occasions?
Rate each item from 1-6, where 1 means “Not at All Likely” and 6 means “Extremely Likely”.
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Not at Extremely All Likely Likely |
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1 2 3 4 5 6 |
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Programming:
Randomize order; c should follow b
Programming: Ask All
Q3-1d To what degree would you be likely to consider purchasing coins to give as gifts
to each of the following types of recipients?
Rate each item from 1-6, where 1 means “Not at All Likely” and 6 means “Extremely Likely”.
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Not at Extremely All Likely Likely |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Programming: Ask All
Q3-1e To what degree are each of the following types of themes/topics of interest to you for
coins (for example, themes that could be put on coins similar to the 50 State Quarters®
idea, or on special commemorative coins that you might like to purchase)?
Rate each item from 1-6, where 1 means “Not at All Appealing” and 6 means “Extremely Appealing”.
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Not at Extremely All Appealing Appealing |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Programming: Ask All
Q3-1f If you were to consider the purchasing of a coin or coin product, how important would each of the following considerations be in influencing your decision to buy or not buy?
Rate each item from 1-6, where 1 means “Not at All Important” and 6 means “Extremely Important”.
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Not at Extremely All Important Important |
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1 2 3 4 5 6 |
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Programming:
Randomize order
Programming: Ask All
Q3-2 Please indicate which of the following is true or false with respect to you.
Check one for each row.
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True |
False |
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Programming:
Randomize order, except the last 4 rows always appear in the same order
Programming: Ask Non-Coin Collectors
Q3-3a Why have you never chosen to collect or set aside coins?
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Programming:
Ask only those who answered “No” to 2-1a, and selected “no” Q3-2 row q.
Limit answer to 500 characters.
Programming: Ask Lapsed Coin Collectors
Q3-3b You indicated earlier that you collected coins as a child, but have not done so recently. What caused you to stop collecting coins?
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Programming:
Ask only those answered who answered “No” to 2-1b, but yes to Q3-2 row q.
Limit answer to 500 characters.
DO NOT DISPLAY ROW: Section 4-1: Purchasing/Communications Channels and Spending Potential
Programming: Ask All
Q4-3a Thinking about advertisements and solicitations for all types of products, how often do you usually make purchases (or take action) in response to:
Select one for each type.
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Never |
Rarely |
Sometimes |
Nearly Always |
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Programming:
Show all rows
Same order as 4-2a
Programming: Ask All
Q4-4a In general, for some type of collectible product (like coins or something else I might wish
to collect) I would be most likely to respond to something I saw in …?
Select only one
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Programming:
Randomize
Programming: Ask All
Q4-5 Some people think about coin collecting as a hobby while others consider it an
investment. How do you feel about coin collecting?
Select only one
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Programming:
Randomize
Programming: Ask All, text based on hobby vs. investment question
Q4-6h How much are you likely to spend on a hobby, like coin collecting, in a year?
Q4-6i How much are you likely to spend on an investment, like coin collecting, in a year?
Q4-6b How much are you likely to spend on something that is both a hobby and an investment, like coin collecting, in a year?
Please enter a dollar amount below.
$_______ |
Programming:
Ask Q4-6h of those who said “hobby” in Q4-5.
Ask Q4-6I of those who said “investment” in Q4-5
Ask Q4-6b of those who said both in Q4-5
Error message if over $99,999. Warning message if over $999. Same text as other warning/error messages.
Programming: Ask All
Q4-9 Which of the following types of magazines or periodicals do you read, at least occasionally?
Select one per row
Magazine |
Read at Least Occasionally |
Do Not Read |
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Programming:
Randomize
Programming: Ask All
Q4-10a Do you have access to cable channels on TV?
Yes |
No |
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Programming: Ask All
Programming: Ask All
Q4-10c Which of the following types of TV shows do you watch at least occasionally?
Select one per row
Program |
Watch at Least Occasionally |
Do Not Watch |
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Programming:
Randomize, except c,d,e.
DO NOT DISPLAY ROW - Section 5: Additional Demographic Information
Programming: Ask All
We just have a few demographic questions for classification purposes.
Q5-1 What is your marital status?
Select one
Single, never married |
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Married |
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Living with significant other |
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Separated, divorced, widowed |
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Programming:
Ask All
Programming: Ask All
Q5-2 What is the highest level of education you have attained?
Select one
Grade school (8th grade or less) |
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Some high school |
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High school graduate |
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Some college, no degree |
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Vocational training/2–year college |
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4-year college/bachelor’s degree |
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Post-graduate training/degree |
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Programming:
Ask All
Programming: Ask All
Q5-3 How would you describe the area in which you live?
Select one
Urban |
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Suburban |
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Rural |
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Programming:
Ask All
Programming: Ask All
Q5-8 Which of the following categories best describes your total household income before
taxes in 2009? Your best estimate is fine.
Select one.
Less than $20,000 |
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$20,000 to $29,999 |
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$30,000 to $39,999 |
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$40,000 to $49,999 |
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$50,000 to $74,999 |
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$75,000 to $99,999 |
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$100,000 $149,999 |
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$150,000 or more |
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Programming:
Ask All
Programming: Ask All
Q.5-9a. Are you Hispanic or Latino?
Yes |
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No |
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Programming:
Ask All
Programming: Ask All
Q.5-9b. Do you consider yourself to be…
American Indian or Alaska Native? |
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Asian? |
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Black or African American? |
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Native Hawaiian or other Pacific Islander? |
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White? |
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Other (Specify) ________________ |
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Programming: Ask All
Programming: Ask All
Q5-4 Which of the following best describes your current employment status?
Select one.
Full time |
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Part time |
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Retired |
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Not employed/student |
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Programming
If retired or not employed skip to 5-6
Programming: Ask If Employed
Q5-5 Which of the following best describes your occupation?
Select one
Managerial or professional |
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Technical, sales, or administrative |
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Service occupations |
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Precision products, crafts or repairs |
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Operators, fabricators, or laborers |
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Farming, forestry, or fishing |
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Other |
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Programming
Ask if Q5-4 is Row 1 or Row 2
Programming: Ask All
Q5-6a Do you have any children under age 18 currently living in your household?
Yes |
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No |
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Programming
If no, skip to 5-7a
Programming: Ask If Have Children
Q5-6b Are any of these children in the following age or school ranges?
Select all that apply
Newborn to three years |
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Preschool or kindergarten |
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Grade school (elementary/middle school) |
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High school |
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Programming
Ask if Q5-6a is Row 1 “Yes”
Programming: Ask If Have Children
Q5-7a Do you have any grandchildren?
Yes |
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No |
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Programming
Ask All
Programming: Ask If Have Grandchildren
Q5-7b Are any of these grandchildren in the following age or school ranges?
Select all that apply
Newborn to three years |
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Preschool or kindergarten |
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Grade school (elementary/middle school) |
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High school |
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18 years of age or older |
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Programming
Ask if Q5-7a is Row 1 “Yes”
THAT CONCLUDES OUR SURVEY THANK YOU VERY MUCH!
Programming: Ask All
Q.5-10. Would you be willing to consider participating in future research studies on coins?
Yes |
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No |
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[IF NON-CUSTOMER SAMPLE, INSERT “According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB number. The valid OMB control number for this information collection is 1525-0012-XXX.”]
Programming
Insert text above for Non-Customer Sample
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
File Title | Note to reader: Bold lines in between questions signify page/screen breaks |
Author | Adine Frank |
File Modified | 0000-00-00 |
File Created | 2021-02-04 |