Alcohol and Tobacco Tax and Trade
Bureau (TTB), in an ongoing effort to improve its Customer Service,
intends to survey its customers and keep track of its progress, as
well as identify potential needs, problems, and opportunities for
improvement. The respondents will be industry members. There is no
cost to respondents other than their time.
We request an increase to the
upper hourly burden limit in order to accomidate additional
surveys, and to reflect the three-year (rather than annual) burden
requirement for the generic clearance burden budget.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.