OMB control number

Customer Satisfaction Surveys for Permits Online (PONL), Formulas Online (FONL), and COLAs Online

OMB 1513-0124 · TREAS/TTB.

OMB 1513-0124

As part of the Alcohol and Tobacco Tax and Trade Bureau's efforts to improve customer service, we survey respondents who complete and submit applications electronically using our online systems--Permits Online (PONL) for original or amended alcohol or tobacco permits, Formulas Online (FONL) for approval of certain alcohol product formulas, and COLAs Online for submission of certificates of label approval (COLAs) for alcohol beverages sold in interstate commerce. These customer satisfaction surveys assist TTB in identifying potential customer needs and problems, along with opportunities for improvements in our PONL, FONL, COLAs Online electronic application systems.

The latest form for Customer Satisfaction Surveys for Permits Online (PONL), Formulas Online (FONL), and COLAs Online expires 2026-07-31 and is listed under ICR 202303-1513-002.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
OMB No. 1513-0124 Part B Supporting Statement (05-2026).docxSupporting Statement B
OMB No. 1513-0124 Part A Supporting Statement (05-2026).docxSupporting Statement A

OMB Details

Original Permit Application Customer Satisfaction Survey

Federal Enterprise Architecture: General Government - Taxation Management