Information Collection

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

IC 194678 under ICR 201004-1845-005 · OMB 1845-0045.

Documents and Forms

Documents and forms in this information collection
Document NameDocument Type
EDEXpress Basics Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Financial Partner Data Mart Customer Satisfaction Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FMS Multiple Surveys-FMS GA Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FMS Multiple Surveys-FMS Lender Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FMS Multiple Surveys-FMS State Agencies Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Customer Sat Survey for Schools Participating in the Quality Assuarance Program Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
High School Students and Parents FSA Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Common Services for Borrowers Discussion Guide Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FSAIC Cust Sat Survey (English) Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FSAIC Cust Sat Survey (Spanish) Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Direct Loan School Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
CSB Borrower Suvey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Federal Student Aid Counselors Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
HERA Training Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Ombudsman Customer Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Fundamentals Title IV Admin Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Technical Track Evaluation Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
School Requirements Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Training Satisfaction Survey-Longitudinal Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FOTW Tracker Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Tools for Schools Training Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Loan Choice for FFEL Borrowers Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Federal Student Aid Awareness Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
College.Gov Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FFEL Borrower Servicing Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
In School Aided Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Federal Student Aid Awareness Survey-Long Beach Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
EDEXpress User Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Quality Assuarnces Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Editorial Services Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
2009 Session Evaluation Fall Conference Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
FSA Default Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Social Media Use in the FSA Community Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Students.gov Website Customer Sat Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Annual Direct Loan School Customer Sat Web Survey Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Form and Instruction
Financial Partner Data Mart Customer Satisfaction Survey
Financial Partner Data Mart Cust Sat Survey (02475).doc
Form and Instruction
FMS Multiple Surveys-FMS GA
FMS GA Survey (02477).doc
Form and Instruction
FMS Multiple Surveys-FMS Lender
FMS Lender Survey (02477).doc
Form and Instruction
FMS Multiple Surveys-FMS State Agencies
FMS State Agencies Survey (02477).doc
Form and Instruction
Customer Sat Survey for Schools Participating in the Qua
Barbara Mroz Survey (02725).doc
Form and Instruction
High School Students and Parents FSA Customer Sat Survey
High School Students Parents Cust Sat Survey (02785).doc
Form and Instruction
Common Services for Borrowers Discussion Guide
Common Serv for Borrowers Focus Group Discussion Guide (02871).doc
Form and Instruction
FSAIC Cust Sat Survey (English)
FSAIC Survey English (02880).doc
Form and Instruction
FSAIC Cust Sat Survey (Spanish)
FSAIC Survey Spanish (02880).doc
Form and Instruction
Direct Loan School Sat Survey
Direct Loan School Satisfaction Survey (02947).xls
Form and Instruction
CSB Borrower Suvey
CSB Borrower Survey (02962).doc
Form and Instruction
EDEXpress Basics Customer Sat Survey
EDExpress Basics cust sat survey (02987).doc
Form and Instruction
Federal Student Aid Counselors Customer Sat Survey
FSA Counselors Cust Sat Survey (03070).doc
Form and Instruction
HERA Training Customer Sat Survey
HERA Training Cust Sat Survey (03124).doc
Form and Instruction
Ombudsman Customer Survey
Ombudsman customer survey (03133).pdf
Form and Instruction
Fundamentals Title IV Admin Customer Sat Survey
Fundamentals Title IV Admin Cust Sat Survey (03253).doc
Form and Instruction
Technical Track Evaluation Survey
Technical Track Evaluation Survey (03276).doc
Form and Instruction
School Requirements Survey
School Requirements Survey (03325).doc
Form and Instruction
Training Satisfaction Survey-Longitudinal
Training Sat Longitudinal Survey (03456).doc
Form and Instruction
FOTW Tracker Survey
FSA FOTW Tracker Survey (03516).doc
Form and Instruction
Tools for Schools Training Survey
Holly Langer Evans Tools for Schools Training Survey (03620).doc
Form and Instruction
Loan Choice for FFEL Borrowers Survey
Loan Choice for FFEL Borrowers Suvey (03621).doc
Form and Instruction
Federal Student Aid Awareness Survey
Federal Student Aid Awareness Survey (03654).doc
Form and Instruction
College.Gov Survey
CollegeGov Survey (03673).doc
Form and Instruction
FFEL Borrower Servicing Survey
FFEL borrower servicing survey (03697).pdf
Form and Instruction
In School Aided Survey
In School Aided Survey (03781).doc
Form and Instruction
Federal Student Aid Awareness Survey-Long Beach
Federal Student Aid Awareness Long Beach Survey (03785).doc
Form and Instruction
EDEXpress User Survey
EDExpress User Survey (03805).doc
Form and Instruction
Quality Assuarnces Survey
Quality Assurances Survey (03937).docx
Form and Instruction
Editorial Services Customer Sat Survey
Editorial Services Cust Sat Survey (03942).doc
Form and Instruction
2009 Session Evaluation Fall Conference
2009 Session Evaluation Fall Conference (04123).pdf
Form and Instruction
FSA Default Survey
FSA Default Survey (04136).doc
Form and Instruction
Social Media Use in the FSA Community Survey
Social Media Use in the Financial Aid Community Survey (04163).doc
Form and Instruction
Students.gov Website Customer Sat Survey
Students.gov Website Customer Satisfaction Survey (02906).ppt
Form and Instruction
Annual Direct Loan School Customer Sat Web Survey
Direct Loan School Survey (03638).doc
Form and Instruction

Information Collection (IC) Details

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Information Collection Instruments:
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Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
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Federal Enterprise Architecture Business Reference Module


table that charts list of burden
  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 22,896 0 22,896 0 0 0
Annual IC Time Burden (Hours) 7,874 0 7,874 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

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table that charts IC Documents
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            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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