Customer Satisfaction Survey -- The USGS Landslide Handbook

OMB Control Number: 1090-0011

Expiration Date: June 30, 2015

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Customer Satisfaction Survey

The USGS Landslide Handbook

    Thank you for your thoughts and opinions about The USGS Landslide Handbook. When you are finished making entries, hit the "Send Feedback" button at the bottom of the questionnaire. Your responses are anonymous. No one except the survey administrator will know if you responded, and your name will never be attached to your response. The survey administrator is Stephen Gillespie, an economist in the USGS Office of Budget, Planning and Integration, Office of the Director.

    You can view the Landslide Handbook at:    http://pubs.usgs.gov/circ/1325/

    If you have any questions about The USGS Landslide Handbook, contact Lynn Highland [email protected] at 303-273-8588. If you have any questions about the survey, contact Stephen Gillespie [email protected]at 703-648-5705.

SURVEY QUESTIONS

1. In general, for what purposes do you use the Landslide Handbook?
 
          I have never actually used the Handbook         Skip to question 3
                        Comment:      
     Land-use planning
     Emergency response planning
     Hazard mitigation
     Education
     General information


2. Please describe your use of the Landslide Handbook, including any decisions that were influenced by the information in the Handbook.  
    


3. What portions of the Landslide Handbook do you find especially useful?   (check all that apply)
     Section 1. Basic information about landslides (description of basic landslide types)
     Section 2. Evaluating and communicating landslide hazard
     Section 3. Mitigation concepts and approaches
     Appendix A. Basic information about landslides (glossary of landslide terms)
     Appendix B. Introduction to landslide evaluation tools
     Appendix C. Introduction to landslide stabilization and mitigation
     Appendix D. Simple safety information for landslides/debris flows


4. How satisfied are you with the Landslide Handbook?

    CONTENT - does the handbook include the types of information you want?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    LEVEL of DETAIL - does the handbook include the right amount of information?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    ILLUSTRATIONS - do the pictures and figures add value to the handbook?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    USABILITY - is the handbook easy to read and understand?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    ORGANIZATION - is it easy to find the information you seek?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    USEFULNESS - does the handbook meet your needs?  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

    OVERALL SATISFACTION  
              Very satisfied     Satisfied     Dissatisfied     Very dissatisfied     No opinion

5. Comment on any aspect of the Handbook below.  
    

6. Do you have any suggestions on how we might improve the Handbook?  
    

7. Is there anything else you would like to tell us about yourself or the Landslide Handbook?  
    

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Thank you.

PAPERWORK REDUCTION ACT STATEMENT: A Federal agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. This information collection is approved under OMB Control Number 1090-0011, with an expiration date of 06/30/2015. Public burden for the collection of this information is estimated to average 10 minutes per response. Comments concerning clarity, utility of information or burden reduction may be sent to the USGS Information Collection Clearance Officer, U.S. Geological Survey, 12201 Sunrise Valley Drive, MS 807, Reston, VA 20192.