User testing for soliciting feedback on the Bureau's Planning for retirement- Before you claim website (both in English and Spanish)

Generic Clearance for the Collection of Qualitative Feedback on the Service Delivery of the Consumer Financial Protection Bureau

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3170-0024 can be found here:

Documents and Forms

Document Name Document Type
English_CSS_UX Study_Screener_Eye Tracking_2015(FINAL).pdf Other-Screener - English
Spanish CSS_UX Study_Screener_Eye Tracking_FINAL.pdf Other-Screener - Spanish
English CSS_Moderator's Guide(FINAL).pdf Other-Moderator's Guide - English
Spanish CSS_Moderator's Guide_FINAL.pdf Other-Moderator's Guide - Spanish
20150814 CEE Claiming Social Security Telephone Screening Confirmation Privacy Act Statement.pdf Other-PAS - Telephone Screener
20150814 CEE Claiming Social Security One on One Interviews Privacy Act Statement.pdf Other-PAS-Interviews
IC Template 3170-0024 vs3_Retirement User Testing_FINAL.pdf IC Template - Retirement UX (Spanish-English) IC Document

Information Collection (IC) Details

IC Title:	User testing for soliciting feedback on the Bureau's Planning for retirement- Before you claim website (both in English and Spanish)	Agency IC Tracking Number:	TI 10532

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Screener - English	English_CSS_UX Study_Screener_Eye Tracking_2015(FINAL).pdf	Yes	Yes	Fillable Fileable
Other-Screener - Spanish	Spanish CSS_UX Study_Screener_Eye Tracking_FINAL.pdf	Yes	Yes	Fillable Fileable
Other-Moderator's Guide - English	English CSS_Moderator's Guide(FINAL).pdf	Yes	Yes	Paper Only
Other-Moderator's Guide - Spanish	Spanish CSS_Moderator's Guide_FINAL.pdf	No		Paper Only
Other-PAS - Telephone Screener	20150814 CEE Claiming Social Security Telephone Screening Confirmation Privacy Act Statement.pdf	No		Paper Only
Other-PAS-Interviews	20150814 CEE Claiming Social Security One on One Interviews Privacy Act Statement.pdf	No		Paper Only

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records
Title: CFPB.021- CFPB Consumer Education and Engagement Records	FR Citation: 79 FR 78839

Number of Respondents: 280	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 94 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	467	467
Annual IC Time Burden (Hours)	71	71
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
IC Template - Retirement UX (Spanish-English)	IC Template 3170-0024 vs3_Retirement User Testing_FINAL.pdf	09/01/2015

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.