MSURSD -Enterprise Resource Planning (ERP) System Utilization Survey

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

Enterprise_Resource_System_Utilization_Survey

MSURSD -Enterprise Resource Planning (ERP) System Utilization Survey

OMB: 1845-0045

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The purpose of this survey is to identify the Enterprise Resource Planning (ERP) system currently being utilized at our client
schools. We hope to identify the potential strengths and weaknesses of the system and establish a database of the system
administrators. This information is vital in our efforts to support the schools and offer them the effective technical guidance
and possible referrals to schools with similar systems and sizes.
1.
2.
3.

Name of Institution _____________________________________
Federal School Code ____________________________________
What system are you currently using?
o Banner
o People
o Cams
o Home Grown
o Other ____________________________ please specify
4. How long have you been using the current system?
o 1- 5 years
o 6 – 10 years
o 11- 15 years
o 16 years or more
5. Any plans to replace the existing system within the next 5 years?
o Yes
o No
6. If you plan to replace the existing system, what alternative solution are you considering?
o Banner
o People
o Cams
o Home Grown
o Other ____________________________ please specify
7. Does the financial aid office have a technical (functional) person on staff?
o Yes
o No
8. If yes, what is the contact information for the technical (functional) person?
o Name ______________________________________
o Title ______________________________________
o Phone Number _______________________________
9. Is the Information Technology staff supportive of the Financial Aid system, upgrades and reporting requirements?
o Yes
o No
10. Overall, how satisfied are you with the performance of your current system?
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
_________________________________________________________
11. How many students are currently enrolled at your institution?
____________________________________________
12. Any other comments?
_________________________________________________________
_________________________________________________________
_________________________________________________________


File Typeapplication/pdf
AuthorU.S. Department of Education
File Modified2013-05-13
File Created2013-05-13

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