NVLAP Interactive Web Site Transactional Survey

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1. NVLAP INTERACTIVE WEB SITE (NIWS)
OMB Control No. 0693-0031
Expiration Date: 03/31/2015
NVLAP INTERACTIVE WEB SITE (NIWS)
TRANSACTIONAL SURVEY
You are encouraged to provide feedback to NVLAP about your experience using the NVLAP
Interactive Web Site (NIWS). Your comments will provide valuable information for the
identification, prioritization, and implementation of future system modifications and
enhancements.
NVLAP would appreciate your taking a few minutes to respond to the following questions.
Thanks in advance for sharing your opinions and suggestions about the NIWS!
1. Please select all NVLAP programs for which you submitted an application during this session.
Acoustical Testing Services
Asbestos Fiber Analysis
Biometrics Testing
Carpet and Carpet Cushion
Construction Materials Testing
Efficiency of Electric Motors
Electromagnetic Compatibility & Telecommunications
Energy Efficient Lighting Products
Fasteners and Metals
Healthcare Information Technology Testing
Personal Body Armor
Radiation Detection Instruments
Thermal Insulation
Voting System Testing
Wood Based Products

Please answer Questions 2 through 5 using the following rating scale:

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Poor
Fair
Good
Very Good
Excellent.

2. Were the instructions clear and easy to read?
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3. How would you rate the overall ease of using the NIWS? Please consider factors such as logic of
navigation, ease of search, speed of data display, and your productivity using the site.
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4. How responsive were NVLAP personnel to your requests for help (if applicable)?
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Applicable

5. How likely are you to use the NIWS for your next renewal of accreditation?
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6. Approximately how long did it take you to fill out the application forms and payment information
(excluding the initial time spent applying for the login account)?

7. How can NVLAP improve the NIWS?

8. Do you have any other comments or information you would like to add?

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2. Thank you for taking the survey!
This survey was designed to be anonymous, so NVLAP cannot respond individually to
your comments. If you would like to discuss your comments with a NVLAP representative,
please feel free to contact us by phone at 301-975-4016 or by e-mail at [email protected].
NOTICE:
This collection of information contains Paperwork Reduction Act (PRA) requirements
approved by the Office of Management and Budget (OMB). Notwithstanding any other
provisions of the law, no person is required to respond to, nor shall any person be subject
to a penalty for failure to comply with, a collection of information subject to the
requirements of the PRA unless that collection of information displays a currently valid
OMB control number. Public reporting burden for this collection is estimated to be 9
minutes per response, including the time for reviewing instructions, searching existing
data sources, gathering and maintaining the data needed and completing and reviewing
the collection of information. Send comments regarding this burden estimate or any
aspect of this collection of information, including suggestions for reducing this burden, to
the National Institute of Standards and Technology, Attn: Vanda White,
[email protected], 301-975-3592.

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