G254-3 Participant Scenario Worksheet

Clearance for the Collection of Qualitative Feedback

UX Form - Participant Scenario Worksheet Apr 2016

G254 Usability Testing Feedback in Support of Next Generation Initiatives

OMB: 0651-0080

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OMB Control Number 0651-0080

Expiration Date: 08/31/2018

Participant Scenario Worksheet


While engaged in the usability test, a facilitator will ask the participant to complete a set of scenarios. Each scenario has a group of tasks that the facilitator will ask the participant to complete. After the participant has completed each scenario, they will answer the questions at the bottom of the page.


For each set of tasks, a separate sheet will be provided to the participant. This will include a scenario on the top, then a list of tasks, then some questions for feedback specific to the scenario.


Scenario and task examples

The scenarios and tasks used during each usability testing session will vary depending on the software development or mockups created in the preceding week. Some examples of scenarios and tasks that a usability testing session would include are:


  • You are interested in submitting a patent for a product you have developed

    • Find out, on average, how long the patent process takes

    • How would you discover the steps in the patent filing process

    • Locate the page where you would begin the filing process

  • You have finished submitting the required documents for your trademark filing

    • How would you ensure they have been received correctly?

    • How would you determine the status of your filing?

    • How would you find out information about the estimated time of the next step in the approval process?


Post scenario questions (please circle your answer):


  1. Overall, I am satisfied with the ease of completing the tasks in this scenario

Strongly disagree

Disagree

Somewhat

disagree

Neither agree or disagree

Somewhat

agree

Agree

Strongly Agree

1

2

3

4

5

6

7


  1. Overall, I am satisfied with the amount of time it took to complete the tasks in this scenario

Strongly disagree

Disagree

Somewhat

disagree

Neither agree or disagree

Somewhat

agree

Agree

Strongly Agree

1

2

3

4

5

6

7



This information collection contains requirements subject to the Paperwork Reduction Act (PRA). Notwithstanding any other provisions of the law, no person is required to respond to, nor shall any person be subject to penalty for failure to comply with, a collection of information subject to the requirements of the PRA, unless that collection of information displays a currently valid OMB Control Number. The estimated response time for this collection is two hours. The response time includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.



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