MSURSD Survey 110514

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan

MSURSD SURVEY 110514 final

MSURSD Outreach Event Survey

OMB: 1845-0045

Document [docx]
Download: docx | pdf

Event Survey – November 5, 2014



PRA Burden Statement

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.  The valid OMB control number for this information collection is 1845-0045.  Public reporting burden for this collection of information is estimated to average 10 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.  The obligation to respond to this collection is voluntary.  If you have comments or concerns regarding the status of your individual submission of this survey, please contact the Minority Serving and Under Resourced Schools Division at 830 First Street NE, Washington, DC 20202, directly.




  1. Overall, how would you rate the Federal Student Aid event you attended?


Excellent

Above Average

Average

Below Average

Poor











Please rate the impact of the event on the following areas:



5

4

3

2

1


Significant Impact




No Impact

  1. Increased my knowledge of federal financial aid policies and processes






  1. Increased my knowledge of Federal Student Aid’s resources and tools






  1. Increased my knowledge of Title IV compliance requirements








  1. Please indicate how you have used Federal Student Aid’s information and resources.


  1. Please indicate how you will use Federal Student Aid’s information and resources.


** *Questions 5 & 6 will be outreach event specific and will have check boxes next to each statement***

For example:

Review my current Policies and Procedures to ensure they are compliant with Title IV regulations.

Perform an internal assessment of my Title IV Student Aid administrative operations


Default Management

SP/SU Workshop

Webinars

Site Visit

Review my current Policies and Procedures to ensure they are compliant with Title IV regulations.

Review my current Policies and Procedures to ensure they are compliant with Title IV regulations.

Review my current Policies and Procedures to ensure they are compliant with Title IV regulations.

Review my current Policies and Procedures to ensure they are compliant with Title IV regulations.

Perform an internal assessment of my Title IV Student Aid administrative operations

Perform an internal assessment of my Title IV Student Aid administrative operations

Perform an internal assessment of my Title IV Student Aid administrative operations

Perform an internal assessment of my Title IV Student Aid administrative operations

Change my current procedures to decrease the risk of having significant audit findings and/or program liabilities

Change my current procedures to decrease the risk of having significant audit findings and/or program liabilities

Change my current procedures to decrease the risk of having significant audit findings and/or program liabilities

Change my current procedures to decrease the risk of having significant audit findings and/or program liabilities

Create a Default Management Team

Apply best practices from presentations

Share the information with other staff members

Contact MSURDS team member(s) with any issues or questions

Share information with institutional leaders on importance of managing default rates

Open the levels of communication, coordination and cooperation on the campus

Recommend the Webinar Series to my peers.

Share information with institutional leaders on importance of Title IV administration

Use recommendations, best practices and notes as a guide for effective institutional policies and Title IV administration

Use recommendations, best practices and notes as a guide for effective institutional policies and Title IV administration

Use recommendations, best practices and notes as a guide for effective institutional policies and Title IV administration

Use recommendations, best practices and notes as a guide for effective institutional policies and Title IV administration

Challenge draft data

Networked with other Financial Aid Officers

Attend future webinar sessions on other Title IV topics


Obtain additional contact information for borrowers

Recommend the Workshop Series to my peers.

Use webinars as an opportunity to train all staff members



  1. How would you rate the event trainers?


Excellent

Above Average

Average

Below Average

Poor











Please rate the trainers in the following areas


5

4

3

2

1


Strongly Agree

Agree

No Opinion

Disagree

Strongly Disagree

  1. Demonstrated knowledge of the topic and materials






  1. Delivered the content in an engaging way







  1. Do you have any recommendations on how the trainers could improve their presentation?

Shape1





  1. How can Federal Student Aid better meet your organization’s needs for information and resources?

Shape2






  1. What is your institution type?


 Public

 Private Not for Profit

 Proprietary

 2-year

 4-year +


  1. Approximately how many students are enrolled at your institution this year?


 1-749

 750-1499

 1,500- 3,999

 4,000-7,999

 8,000+


  1. What is your role?


 Financial Aid Director

 Financial Aid Officer

 Business Office

 Finance Office

 President/Chancellor


  1. How long have you been in involved in administering Title IV aid?


 Less than 6 months

 6 months – 1 year

 1-2 years

 3-6 years

 7 or more years



5


File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorU.S. Department of Education
File Modified0000-00-00
File Created2021-01-24

© 2024 OMB.report | Privacy Policy