Passenger Perception of Enhanced Advanced Imaging Technology

OMB control number 1652-0058

Exp.: 07/31/2019

Passenger Perception Survey for TSA Human Performance Branch Study

Please answer each question to the best of your ability. Your answers will remain anonymous and will not be traced back to you by any means.

1. How old are you?

Under 18

18-20

20-29

30-39

40-49

50-59

Over 60

2. Prior to traveling today, I had a strong understanding of normal TSA screening processes.

Strongly Disagree

Disagree

Slightly Disagree

Neither Agree nor Disagree

Slightly Agree

Agree

Strongly Agree

3. The body scanner I went through today is different from the one I have been screened by in the past.

N/A

Yes

No

4. How would you describe your experience using the body scanner today?

Overwhelmingly Negative

Negative

Slightly Negative

Neither Negative nor Positive

Slightly Positive

Positive

Overwhelmingly Positive

5. I felt more physically comfortable using the body scanner today than the version I have used in the past.

Not Applicable

Strongly Disagree

Disagree

Slightly Disagree

Neither Agree nor Disagree

Slightly Agree

Agree

Strongly Agree

6. I prefer the body scanner I used today over the one I have used in the past.

Not Applicable	Strongly Disagree	Disagree	Slightly Disagree	Neither Agree nor Disagree	Slightly Agree	Agree	Strongly Agree

7. I was properly informed by TSOs about how to use the body scanner today.

Strongly Disagree

Disagree

Slightly Disagree

Neither Agree nor Disagree

Slightly Agree

Agree

Strongly Agree

8. It seemed like more passengers received pat downs today than I’ve noticed in the past.

Not Applicable	Strongly Disagree	Disagree	Slightly Disagree	Neither Agree nor Disagree	Slightly Agree	Agree	Strongly Agree

9. How many times did you have to correct your positioning in the body scanner before the machine was able to get a proper scan?

0

1

2

3

4

5+

PAPERWORK REDUCTION ACT STATEMENT: TSA is collecting this information to identify ongoing improvement opportunities at TSA checkpoints. The public burden for collecting this information is estimated to be approximately 1.5 minutes. This is a voluntary collection of information. Send comments regarding this burden estimate or collection to: TSA-11, Attention: PRA 1652-0058 Passenger Perception of Enhanced Imaging Technology Survey, 601 South 12th Street, Arlington, VA 20598. An agency may not conduct or sponsor, and persons are not required to respond to a collection of information, unless it displays a valid OMB control number. The OMB control number assigned to this collection is 1652-0058, which expires 07/31/2019.