Generic Information Collection Plan for Qualitative Consumer Education, Engagement and Experience Information Collections

Forms and Documents

Document Name	Status
2017 Tax Time Initiative Form and Instruction	New
3170-0036 SS Part B CEE CICP (2016 Renewal) 30-day FRN.pdf Supporting Statement B	2016-05-20
3170-0036 SS Part A CEE CICP (2016 Renewal) 30-day FRN.pdf Supporting Statement A	2016-05-20
3170-0036 - CEE Generic IC Template VS2.pdf Supplementary Document	2016-05-20

IC Document Collections

IC ID	Document Title	Status
234780	Tax Time Savings Initiative, Collection of Post-Tax Season Data Other-TT Consumer Survey	New
234242	Consumer Financial Protection Bureau Financial Education Exchange Annual Survey Other-Survey	New
229046	Protecting Older Account Holders Focus Groups Other-Screener	New
228753	Young Adult Consumers Individual Financial Products and Services Interviews Other-Screener	New
228044	CFPB Library Surveys Other-Web Survey	New
227915	Misadventures in Money Management Survey Other-MiMM Pre-Assessment	New
227255	Reverse Mortgage Discussion Guide Usability Testing Other-Screeners	New
226748	Your Money, Your Goals Booklet Research Other-Intervire Questions - Credit Bundle	New
226279	Consumer Financial Protection Bureau (CFPB) Tax Time Savings Initiative; Collection of Post-2017 Tax Season Data Other-Survey	New
225539	Personal Finance Pedagogy User Testing Other-Screener	New
225297	FinEx Materials User Testing Other-Screener	New
223582	2017 Tax Time Initiative Form and Instruction	New
222984	Workplace and the Financial Well-being Scale Other-Recruiting Materials	New

ICR Details

OMB Control No: 3170-0036	ICR Reference No: 201605-3170-009
Status: Historical Active	Previous ICR Reference No: 201404-3170-001
Agency/Subagency: CFPB	Agency Tracking No:
Title: Generic Information Collection Plan for Qualitative Consumer Education, Engagement and Experience Information Collections
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/12/2016
	Date Received in OIRA: 06/13/2016
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2019	36 Months From Approved	08/31/2016
Responses	12,000	0	3,000
Time Burden (Hours)	6,000	0	15,000
Cost Burden (Dollars)	0	0	0

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Abstract: Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, Public Law No. 111-203, Section 1013(d), the Bureau’s Office of Financial Education is responsible for developing and implementing initiatives intended to educate and empower consumers to make better informed financial decisions. The Bureau seeks to obtain approval of a generic information collection plan to collect qualitative data on effective strategies and consumer experiences from both financial education practitioners and consumers through a variety of methods, including in-person meetings, interviews, focus groups, qualitative surveys, online discussion forums, social media polls, and other qualitative methods as necessary. The information collected through these processes will increase the Bureau’s understanding of consumers’ financial experiences, financial education and empowerment programs, and practices that can improve financial decision-making skills and outcomes for consumers. This information will also enable the Bureau to better communicate to consumers about the availability of Bureau tools and resources that consumers can use to make better informed financial decisions.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	81 FR 12480	03/09/2016
30-day Notice:	Federal Register Citation:	Citation Date:
	81 FR 38144	06/13/2016
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 13

IC Title	Form No.	Form Name
Your Money, Your Goals Booklet Research
CFPB Library Surveys
Workplace and the Financial Well-being Scale
Tax Time Savings Initiative, Collection of Post-Tax Season Data
Young Adult Consumers Individual Financial Products and Services Interviews
Protecting Older Account Holders Focus Groups
2017 Tax Time Initiative	NA	Questions for VITA Partners Pre-Tax Season
Misadventures in Money Management Survey
Consumer Financial Protection Bureau Financial Education Exchange Annual Survey
Reverse Mortgage Discussion Guide Usability Testing
Personal Finance Pedagogy User Testing
FinEx Materials User Testing
Consumer Financial Protection Bureau (CFPB) Tax Time Savings Initiative; Collection of Post-2017 Tax Season Data

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	12,000	3,000	0	0	9,000	0
Annual Time Burden (Hours)	6,000	15,000	0	0	-9,000	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The increase in respondents/responses and decrease in hours comes from the fact that we have re-estimated the burden of this collection based on actual usage over the previous clearance period and that these burden estimates now reflect the total for all three years that this clearance will be active rather than a single year.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Yes

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/13/2016

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