BOP Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

1103-NEW BOP Questions for Public Website_081016

BOP Customer Satisfaction Survey

OMB: 1103-0117

Document [doc]
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Questions for the public/stakeholders

1. I am:

-a friend or family member of an inmate

-a lawyer/judge

-a Federal law enforcement employee (NOT BOP)

-a BOP employee

-a State/County or Local law enforcement employee

-a member of a religious organization

-a member of the media

-a student

-non-profit employee

-a job candidate for the BOP/seeking employment

-other



2. The BOP provides meaningful programs to inmates.

0=Strongly disagree, 1=Disagree, 2=Somewhat disagree, 3=Undecided, 4=Somewhat agree, 5=Agree, 6=Strongly agree



3. The BOP is invested in inmates’ release.

0=Strongly disagree, 1=Disagree, 2=Somewhat disagree, 3=Undecided, 4=Somewhat agree, 5=Agree, 6=Strongly agree


4. BOP employees are fair.

0=Strongly disagree, 1=Disagree, 2=Somewhat disagree, 3=Undecided, 4=Somewhat agree, 5=Agree, 6=Strongly agree



5. The BOP is progressive.

0=Strongly disagree, 1=Disagree, 2=Somewhat disagree, 3=Undecided, 4=Somewhat agree, 5=Agree, 6=Strongly agree





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AuthorNicole Pruss
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File Modified2016-08-10
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