Office of Justice Programs Service Desk Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1103-0117 can be found here:

Documents and Forms

Document Name Document Type
Form 1103-0117 Office of Justice Programs Service Desk Customer Satisfaction Survey Form and Instruction
1103-0117 Office of Justice Programs (OJP) Service Desk Customer S Office of Justice Programs (OJP) Service Desk Customer Satisfaction Survey_GEN IC.pdf Form and Instruction
GEN IC Submission_Office of Justice Programs (OJP) Service Desk Customer Satisfaction.pdf Office of Justice Programs (OJP) Service Desk Customer Satisfaction Survey IC Document

Information Collection (IC) Details

IC Title:	Office of Justice Programs Service Desk Customer Satisfaction Survey	Agency IC Tracking Number:	1103-0117

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	1103-0117	Office of Justice Programs (OJP) Service Desk Customer Satisfaction Survey	Office of Justice Programs (OJP) Service Desk Customer Satisfaction Survey_GEN IC.pdf		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Personnel

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 60,000	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	60,000	60,000
Annual IC Time Burden (Hours)	1,080	1,080
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Office of Justice Programs (OJP) Service Desk Customer Satisfaction Survey	GEN IC Submission_Office of Justice Programs (OJP) Service Desk Customer Satisfaction.pdf	11/19/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.