G270 AIR Satisfaction Survey

OMB Control Number: 0651-0080
Expiration Date: 8/31/2018

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Thinking about scheduling with USPTO Automated Interview Request (AIR),
please rate the following:
1
The convenience of scheduling with AIR as compared to other methods
How long I had to wait to confirm the interview with an examiner

2

(1=Not Convenient at all, 10=Very Convenient,
Don't Know)
(1=Unexpected Wait Time, 10=Expected Wait
Time at all, Don't Know)

3
How likely are you to schedule interviews using USPTO AIR in the future?
4

How likely are you to communicate with others about your USPTO AIR
Interview experience?
What was/were your reason(s) for requesting this interview?

5

(1=Very Unlikely, 10=Very Likely)
(1=Very Unlikely, 10=Very Likely)
Clarify reasons for rejection(s)
Present proposed claim amendments
Discuss claims of prior art
Provide a demonstration
Other, please specify:

5.1

A

A

Please specify the other reason for your interview.
Please rate the examiner who conducted the interview in the following areas:

6

Level of knowledge regarding the inventive concept and prior art
Please rate the responses provided to your requests or questions in the
following areas:
Thoroughness of explanations regarding examiner's position during the
interview

7

(1=Poor, 10=Excellent, Don't Know)

(1=Insufficient , 10=Very Thorough, Don't Know)
(1=Not Resolved at all, 10=Completely Resolved,
Don't Know)

8

The extent to which my issues or requests were resolved

9
10
11
12

What was your overall satisfaction with this interview experience?
How well did your interview experience meet your expectations?
How well did your experience compare to an ideal interview experience?
Was the examiner of record prepared at the scheduled time and date?

13

Besides the examiner on record, was a Supervisory Patent Examiner (SPE) Yes
or another examiner present at the interview?
No

13.1

A

Was the SPE or other examiner present in the interview prepared at the
scheduled time and date?

14

Did you reach resolution on pending issues during this interview?

15

Did this interview improve your understanding of the examiner's positions
regarding this application?

16

Did the examiner discuss possible ways to overcome the rejections of
record?

17

Did the interview provide adequate time to address all issues?

18

Were the examiner's positions presented with decorum, courtesy, and
professionalism?

(1=Very Dissatisfied, 10=Very Satisfied)
(1=Fell Short, 10=Exceeded)
(1=Not Very Close, 10=Very Close)
Yes
No

Yes
No
Don't know
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No

18.1
19

A

A

A

Please explain:
Please provide any additional comments that might help us improve your
experience:

The United States Patent and Trademark Office (USPTO) is using this report form to gauge satisfaction with the Automated Interview request process. This report is strictly voluntary, includes 19 questions and
should take approximately 6 minutes to complete. This information collection contains requirements subject to the Paperwork Reduction Act (PRA). Notwithstanding any other provisions of the law, no person is
required to respond to, nor shall any person be subject to penalty for failure to comply with, a collection of information subject to the requirements of the PRA, unless that collection of information displays a
currently valid OMB control number.