Information Collection

Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery

IC 229480 under ICR 201712-3245-002 · OMB 3245-0398.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3245-0398 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form Generic-1 Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery	Form and Instruction
3245-Message Testing - Email Invitations 12-18-17.pdf www.sba.gov	Other-Message Testing
3245-Focus Group for Creative Concept Testing 12-19-17.pdf www.sba.gov	Instruction
3245-Generic Focus Group for Creative Concept Testing (Text for email) 12-19-17.pdf www.sba.gov	Instruction
Generic-1 SBA Message Testing Questionnaire 3245-SBA Message Testing Questionnaire 12-18-17.pdf www.sba.gov	Form and Instruction
Generic-2 Focus Group Creative Concept Testing Part A: Screener 3245-SBA Message Testing Questionnaire 12-18-17.pdf www.sba.gov	Form and Instruction
Generic-3 Generic Clearance for the Collection of Routine Customer 3245-Generic OMB Submission for Creative Testing Focus Groups 12-18-17.pdf www.sba.gov	Form and Instruction

IC Title:

Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	Generic-1	SBA Message Testing Questionnaire	3245-SBA Message Testing Questionnaire 12-18-17.pdf	www.sba.gov	Yes	Yes	Paper Only
Form and Instruction	Generic-2	Focus Group Creative Concept Testing Part A: Screener	3245-SBA Message Testing Questionnaire 12-18-17.pdf	www.sba.gov	Yes	Yes	Paper Only
Form and Instruction	Generic-3	Generic Clearance for the Collection of Routine Customer Feedback	3245-Generic OMB Submission for Creative Testing Focus Groups 12-18-17.pdf	www.sba.gov	Yes	Yes	Paper Only
Other-Message Testing			3245-Message Testing - Email Invitations 12-18-17.pdf	www.sba.gov	Yes	No	Paper Only
Instruction			3245-Focus Group for Creative Concept Testing 12-19-17.pdf	www.sba.gov	Yes	No	Paper Only
Instruction			3245-Generic Focus Group for Creative Concept Testing (Text for email) 12-19-17.pdf	www.sba.gov	Yes	No	Paper Only

Line of Business: Economic Development

Subfunction: Business and Industry Development

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 7,500

Number of Respondents for Small Entity: 1

Affected Public: Private Sector

Private Sector: Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 80 %

table that charts list of burden
	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	7,500	7,500
Annual IC Time Burden (Hours)	2,690	2,690
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.