Customer Satisfaction Measurement Tracking Study FY20

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB: 1525-0012

IC ID: 238100

Information Collection (IC) Details

View Information Collection (IC)

Customer Satisfaction Measurement Tracking Study FY20 1525-0012-0231
 
New
 
Voluntary
 
5 CFR 1320.5(b)

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey 1525-0012 FY2020_CSM.docx Yes Yes Fillable Fileable

General Government Central Records & Statistical Mgt

Generic Clearance for Voluntary Survey to Implement E.O. 12862  83 FR 8318

3,600 0
   
Individuals or Households
 
   100 %

  Approved Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 3,600 0 3,600 0 0 0
Annual IC Time Burden (Hours) 900 0 900 0 0 0
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Generic Clearance for the Collection of Routine Customer Feedback 1525-0012 FY2020 CSM Survey Justification.docx 11/15/2019
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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