Surveys conducted under this clearance
are used by the Internal Revenue Service to determine levels of
customer satisfaction as well as determining issues that contribute
to customer burden. This information will be used to make quality
improvements to products and services. Collecting, analyzing, and
using customer opinion data is a vital component of IRS's Balanced
Measures Approach, as mandated by Internal Revenue Service Reform
and Restructuring Act of 1998 and Executive Order 12862.
PL:
Pub.L. 105 - 206 112 Name of Law: Internal Revenue Service
Reform and Restructuring Act of 1998
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.