Information Collection

2020 EIA Web Customer Survey

IC 242859 under ICR 201908-1905-003 · OMB 1905-0210.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1905-0210 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
2020 Web Customer Satisfaction Survey_1-5 scale.docx	Other-Online Survey
2020 Web Customer Satisfaction Survey_1-10 scale.docx	Other-Online Survey
2020 EIA Web Customer Survey _Generic Clearance Customer Template.docx 2020 EIA Web Survey Template	IC Document
Survey Pop-Up for 2020 Web customer survey.docx 2020 EIA Web Survey Pop-Up Screen	IC Document

IC Title:

2020 EIA Web Customer Survey

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 5 CFR 1320.9 5 CFR 1320.8(b)

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Online Survey			2020 Web Customer Satisfaction Survey_1-5 scale.docx		Yes	Yes	Fillable Fileable
Other-Online Survey			2020 Web Customer Satisfaction Survey_1-10 scale.docx		Yes	Yes	Fillable Fileable

Line of Business: Energy

Subfunction: Energy Resource Management

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 35,000

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	35,000	35,000
Annual IC Time Burden (Hours)	2,333	2,333
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
2020 EIA Web Survey Template	2020 EIA Web Customer Survey _Generic Clearance Customer Template.docx	07/28/2020
2020 EIA Web Survey Pop-Up Screen	Survey Pop-Up for 2020 Web customer survey.docx	07/28/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.