0704-0053_Regional Follow Up Evaluation_Fast Track Generic_One Pager Justification_4.21.2020

0704-0553_Regional Follow Up Evaluation_Fast Track Generic - One Pager Justificaiton_ 4.21.2020.docx

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

0704-0053_Regional Follow Up Evaluation_Fast Track Generic_One Pager Justification_4.21.2020

OMB: 0704-0553

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Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback”

Shape1 TITLE OF INFORMATION COLLECTION: Regional Discussion Follow Up Evaluation


PURPOSE: This evaluation is utilized as a voluntary tool for attendees of regional discussions to share their perceptions of the discussion, submit suggestions, comments, observations, and assess whether or not the discussion is achieving its desired goals. The information is aggregated and provided to discussion organizers and their leadership to guide the development of future discussions as well as determine success of the event. The questions asked in this survey are similar to prior evaluation surveys, however, more detail in response is requested.



DESCRIPTION OF RESPONDENTS:


Respondents will be discussion participants including military and civilians.



TYPE OF COLLECTION: (Check one)


[] Customer Comment Card/Complaint Form [] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [X] Other: Event satisfaction survey


CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the event or may have experience with the event in the future.


Name: Action Officer Name, Dr. Jessica Gallus and CDR Leedjia Svec


To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [ ] Yes [ X] No

  2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [ X ] No

  3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No NA




Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [X] No



BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden

Military and Civilian

40

10

4 hours





Totals

40

10 minutes

4 hours


FEDERAL COST: The estimated annual cost to the Federal government is $29

Cost estimate reached from multiplying 7.25 (federal minimum wage) with 4 (total burden hours).


If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [ ] Yes [X] No


All regional discussion attendees will be invited to participate in the evaluation of the discussion. They will be invited to participate via e-mail.



Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[] Web-based or other forms of Social Media

[X] Telephone

[ ] In-person

[ ] Mail

[X] Other, web-based survey


  1. Will interviewers or facilitators be used? [ X] Yes [ ] No


If participants elect to participate via phone, they will be asked the questions that are presented on the survey.



All instruments, instructions, and scripts are submitted with this request.







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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleDOCUMENTATION FOR THE GENERIC CLEARANCE
Author558022
File Modified0000-00-00
File Created2021-01-14

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