Form 1103-0117 National Data Exchange (N-DEx) CJIS Systems Officer (CSO

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

CSO Survey

National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey

OMB: 1103-0117

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CJIS Systems Officer (CSO) Survey

Privacy Act Statement
Authority: The collection of this information is authorized under Title 34 U.S.C. § 10211, 44 U.S.C. § 3101, and the general recordkeeping provision of the Administrative Procedures Act (5 U.S.C. § 301). Completing the survey and providing your contact information is
voluntary.
Principal Purpose: The purpose of this survey is to gather feedback about your experience with the N-DEx System, specifically with
regard to access and participation considerations within your area of responsibility.
Routine Uses: All surveys will be maintained in accordance with the Privacy Act of 1974. Information on the survey may be disclosed
with your consent, and may be disclosed without your consent as permitted by all applicable routine uses as published in the Federal
Register (FR), including the routine uses for the FBI Online Collaboration Systems (JUSTICE/FBI-004), published at 82 FR 57291 (Dec.
4, 2017), and the routine uses for the National Data Exchange (N-DEx), FBI-020, 72 FR 56793 (Oct. 4, 2007), as amended by 82 FR
24151, 157 (May 25, 2017). Routine uses may include sharing information with other federal, territorial, state, local, and tribal criminal
justice agencies.
Pursuant to Paperwork Reduction Act requirements, this collection has been assigned the following control number by the Office of
Management and Budget (OMB): 1103-0117. This OMB control number expires 12/31/2022.

The N-DEx Program Office (PO) is surveying the CJIS System Officers (CSOs) to gain a better
understanding of access-related methods, challenges, and areas of improvement, specific to the NDEx System.
This survey should take approximately five minutes to complete.

* Please indicate your area of responsibility's (AOR's) APB region:
Federal
North Central
Northeastern
Southern
Western

* Access to N-DEx System data is currently permitted through two different methods: the Law Enforcement
Enterprise Portal (LEEP) and trusted identity providers (IdPs) both provide a user “door” to the N-DEx System
website; and the Logical Entity Exchange Specification – Search and Retrieve (LEXS-SR) query allows a user
to search N-DEx System data and pull relevant results directly into the user’s native information sharing
environment. Do you currently allow access to the N-DEx System in your area of responsibility (AOR)?
Yes
No

CJIS Systems Officer (CSO) Survey

Please indicate your level of agreement with each perceived factor as contributing to the lack of authorized
use within your AOR:
Strongly disagree

Disagree

Neither agree or
disagree

Agree

Strongly agree

Criminal justice agencies
in my AOR have not
expressed interest in the
N-DEx System.
There are statutory,
policy, or governance
restrictions on N-DEx
System access in my
AOR.
There are resource
(personnel, budgetary,
hardware/software)
issues related to meeting
vetting/access
requirements in my
AOR.
There are resource
issues related to ongoing
user management in my
AOR (to include CJIS
audit requirements).

Please provide us with any additional feedback which helps us to understand the lack of authorized N-DEx
System use within your AOR:

CJIS Systems Officer (CSO) Survey

* How are authorized N-DEx System users in your area of responsibility (AOR) currently able to access N-DEx
System data? (Select all that apply)
Via the Law Enforcement Enterprise Portal (LEEP).
Via one or more trusted Identity Providers (IdPs).
Via a Logical Entity Exchange Specification – Search and Retrieve (LEXS-SR) query.

Please indicate your level of agreement with each perceived factor as an ongoing challenge to providing
authorized N-DEx System use within your AOR:
Strongly
disagree
There are statutory,
policy, or governance
restrictions on
broadening N-DEx
System access in my
AOR.
There are resource
(personnel, budgetary,
hardware/software)
challenges related to
meeting ongoing
vetting/access
requirements in my
AOR.
There are resource
challenges related to
ongoing user
management in my AOR
(to include CJIS audit
requirements).
There are specific
challenges working with
IdPs in my AOR to
ensure appropriate user
management.

Disagree

Neither agree or
disagree

Agree

Strongly agree

Not Applicable

Please provide us with any additional feedback which could help us understand access challenges or
concerns within your AOR:

* Please indicate your overall level of satisfaction with the N-DEx System Audit and User Management tools as
a resource to facilitate access for your AOR:
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
I am not familiar enough with the tools to offer an opinion.

CJIS Systems Officer (CSO) Survey

You previously indicated a level of dissatisfaction with the N-DEx System Audit and Management tools. Please
provide us additional feedback about your concerns.

CJIS Systems Officer (CSO) Survey

Please provide any additional comments or suggestions about ways the N-DEx PO could facilitate greater
system access to users in your AOR.


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File TitleView Survey
File Modified2020-03-19
File Created2020-03-19

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