MSIX Customer Satisfaction Survey

Public Burden Statement:

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.  The valid OMB control number for this information collection is 1800-0011.  Public reporting burden for this collection of information is estimated to average 15 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.  The obligation to respond to this collection is voluntary.  If you have any comments concerning the accuracy of the time estimate, suggestions for improving this individual collection, or if you have comments or concerns regarding the status of your individual form, application or survey, please contact Patricia Meyertholen, 400 Maryland Avenue, SW, LBJ-Room 3E315, Washington, DC, 20202 or [email protected] directly.

MSIX Customer Satisfaction Survey

1. What MSIX feature or capability do you like most?

Response: ______________________________________________________

2. If you could change or improve one thing about MSIX what would it be?

Response: _______________________________________________________

3. When you have a question about how to do something or how MSIX works, where do you usually go for answers?

	The MSIX Help Desk
	My State Contact/Administrator
	My State System Help Desk
	The MSIX Online Help
	Another MSIX user
	Other __________________________________________________

4. When you have a question about how to do something in MSIX, how satisfied are you with the information and guidance provided by the MSIX Help Desk?

	Very satisfied
	Somewhat satisfied
	Not very satisfied
	I have not called the MSIX Help Desk

5. How helpful is the information provided by the following MSIX Resources?

	Very helpful	Somewhat helpful	Not very helpful	I have no basis to say
Instructions, guidance, tips, messages, and feedback provided in the application
MSIX Online Help
MSIX Brochures
MSIX Fact sheets
Technical Reference Materials
MSIX Training page materials

6. How helpful is the information provided by the following communications?

	Very important	Somewhat important	Not very important	I have no basis to say
Office of Migrant Education ListServ email messages
MSIX Webinars
MSIX presentations at the National Migrant Education Conference
MSIX Usability Feedback Sessions

7. Rate your satisfaction with MSIX in helping you make decisions pertaining to each of the following:

	Very satisfied	Somewhat satisfied	Not very satisfied	I have no basis to say
Enrollment of migratory children
Grade and course placement for migratory children
Accrual of high school credits for migratory children
Participation in the Migrant Education Program (MEP)

8. Rate your satisfaction with the following information provided in the MSIX Student Record:

	Very satisfied	Somewhat satisfied	Not very satisfied	I have no basis to say
Demographic Information
Qualifying Move Information
Enrollments
Course History
Student Assessments

9. Rate your satisfaction with the information provided in the following MSIX Student Information Reports:

	Very satisfied	Somewhat satisfied	Not Very satisfied	I have no basis to say
MSIX ID Count Report
MSIX Child Count Report
Demographics Report
Enrollments (MDE Type) Report
Enrollments (Multiple States) Report
Missed Enrollment Report
Grade Retention Report
Course History Report
Assessments Report

10. Rate your satisfaction with each of the following MSIX Reports?

	Very satisfied	Somewhat satisfied	Not very satisfied	I have no basis to say
Worklists Merges and Splits by User Report
Worklists Merges and Splits by Age Report
Worklists Data Request by Age Report
Child Count Reconciliation Report
Student Mobility General Move To Report
Student Mobility General Move From Report

11. Rate your satisfaction with the following Data Quality reports in helping you understand and improve the quality of your data in MSIX?

	Very satisfied	Somewhat satisfied	Not very satisfied	I have no basis to say
File Submission Report
Potential Duplicates Report
Data Validity Report
Data Logic Issues Report
Data Completeness Report

12. Does MSIX make it easier to share student records for migratory children with other schools, districts, and States?

	Yes
	No
	I have no basis to say

13. Rate your satisfaction with the following MSIX capabilities for the purpose of sharing student records of migratory children with other schools, districts, and States.

	Very satisfied	Somewhat satisfied	Not very satisfied	I have no basis to say
Access to a migratory child’s student records from other States
Search for, display, and print consolidated student records
View and reconcile differences in student records of migratory children in your State with those from other States
Send requests for student information directly to other States
Alert another State about a student's arrival or departure

14. When records from other schools, districts, or States are not available in MSIX, do you use the “Data Request” feature to request the missing records?

	Yes
	No
	I have no basis to say

15. When you send a “Data Request”, do you get the information you requested in a timely manner?

	Yes
	No
	Sometimes
	I don’t send Data Requests

16. Which state do you work in?

____________________________

17. Please select the option below that most closely aligns with your job title or role in your State’s Migrant Education Program (MEP).

	Teacher
	Guidance Counselor
	Registrar
	Recruiter
	MEP-funded staff member
	Other: ________________________

18. Do you have any other comments pertaining to your overall satisfaction with the information and capabilities provided by MSIX?

Comments:

_________________________________________________________

_________________________________________________________

_________________________________________________________