Consumer Complaints

Consumer Assistance Center

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3133-0200 can be found here:

Documents and Forms

Document Name Document Type
Consumer Complaints Form and Instruction
Consumer Complaints - English Consumer Complaints - English.pdf Form and Instruction
Consumer Complaints - English Consumer Complaints - English.pdf Form and Instruction
Consumer Complaint - Espanol Consumer Complaint - Espanol.pdf Form and Instruction
Consumer Complaint - Espanol Consumer Complaint - Espanol.pdf Form and Instruction
Consumer Complaint WebPortal Intake Consumer Complaint WebPortal.pdf Form and Instruction
Consumer Complaint WebPortal Intake Consumer Complaint WebPortal.pdf Form and Instruction

Information Collection (IC) Details

IC Title:	Consumer Complaints	Agency IC Tracking Number:

Is this a Common Form? No		IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	NA	Consumer Complaints - English	Consumer Complaints - English.pdf	Yes	Yes	Fillable Printable
Form and Instruction	NA	Consumer Complaint - Espanol	Consumer Complaint - Espanol.pdf	Yes	Yes	Fillable Printable
Form and Instruction	NA	Consumer Complaint WebPortal Intake	Consumer Complaint WebPortal.pdf	Yes	Yes	Fillable Fileable

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records
Title: Consumer Complaints Against Federal Credit Unions	FR Citation: 83 FR 40572

Number of Respondents: 11,500	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 80 %

	Approved	Change Due to Adjustment in Agency Estimate	Previously Approved
Annual Number of Responses for this IC	11,500	6,700	4,800
Annual IC Time Burden (Hours)	1,921	1,523	398
Annual IC Cost Burden (Dollars)	0	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.