FBI's UCR Program Customer Satisfaction Survey

Federal Bureau of Investigation

Global Law Enforcement Support Section

Contact Information:

First Name: (Not a required field)

Last Name: (Not a required field)

Phone Number: (Not a required field)

Email Address: (Not a required field)

Section 1, Agency Data Utilization:

1. For what purpose do your agencies access FBI Uniform Crime Reporting (UCR) Program data? Select all that apply. (Question 1 of 4)

   1. Administrative

   2. Informational

   3. Research

   4. Operational

   5. Training

   6. Other

2. In general, how often do your agencies access FBI UCR data? (Question 2 of 4)

   1. Every day

   2. A few times a week

   3. A few times a month

   4. A few times a year

   5. Once a year or less frequently

   6. Never used FBI UCR data

3. In general, when accessing FBI UCR data, your agencies can locate the specific data points in which they are searching. (Question 3 of 4)

   1. Strongly agree

   2. Agree

   3. Disagree

   4. Strongly disagree

   5. Neither agree nor disagree

   6. Does not apply

4. What kind of FBI UCR data do your agencies access? Select all that apply. (Question 4 of 4)

   1. Law Enforcement Officers Killed and Assaulted

   2. Use of force

   3. National Incident-Based Reporting System

   4. Hate Crime

   5. Never used FBI UCR data

Section 2, Data Platform Usage:

1. Primarily, how do your agencies access FBI UCR data? (Question 1 of 5)

   1. FBI Crime Data Explorer (CDE) website

   2. www.FBI.gov

2. How frequently do your agencies access the CDE? (Question 2 of 5)

   1. Daily

   2. Weekly

   3. Monthly

   4. Yearly

   5. Never used FBI UCR data

3. If your agencies access FBI UCR data via the CDE, they are able to locate the data they were seeking. (Question 3 of 5)

   1. Strongly agree

   2. Agree

   3. Disagree

   4. Strongly disagree

   5. Neither agree nor disagree

   6. Does not apply

4. In general, your agencies find the CDE easy to navigate. (Question 4 of 5)

   1. Strongly agree

   2. Agree

   3. Disagree

   4. Strongly disagree

   5. Neither agree nor disagree

   6. Does not apply

5. If your agencies do not access FBI UCR data via the CDE, they are able to locate the data they were seeking on FBI.gov. (Question 5 of 5)

   1. Strongly agree

   2. Agree

   3. Disagree

   4. Strongly disagree

   5. Neither agree nor disagree

   6. Does not apply

Section 3, FBI Satisfaction and Agency Information:

1. In general, when corresponding with the FBI’s UCR Program for assistance with submitting data, your experience has been: (Question 1 of 4)

1. Strongly positive

2. Positive

3. Neutral

4. Negative

5. Strongly negative

6. Does not apply

2. In general, when corresponding with the FBI’s UCR Program in developmental activities, such as Association of the State Uniform Crime Reporting Program meetings, your experience has been: (Question 2 of 4)

   1. Strongly positive

   2. Positive

   3. Neutral

   4. Negative

   5. Strongly negative

   6. Does not apply

3. Please indicate your agency’s primary state/territory. (drop down question) (Question 3 of 4)

4. What is your role with the state agency? (Question 4 of 4)

   1. State Program manager

   2. Criminal Justice Information Services Systems Officer

   3. Delegate

Privacy Act Statement

Authority: The collection of this information is authorized under 34 U.S.C. § 10211, 44 U.S.C. § 3101, and the general record keeping provision of the Administrative Procedures Act (5 U.S.C. § 301). Completing the survey and providing your contact information is voluntary.

Principal Purpose: The purpose of this survey is to gather feedback regarding your experience with the FBI’s UCR Program. If provided, your contact information may be used to contact you regarding your FBI UCR Program experiences.

Routine Uses: All surveys will be maintained in accordance with the Privacy Act of 1974. Information on the survey may be disclosed with your consent, and may be disclosed without your consent as permitted by all applicable routine uses as published in the Federal Register (Fed. Reg.), including the routine uses for the FBI Central Records System, JUSTICE/FBI-002, published at 63 Fed. Reg. 8659, 671 (Feb. 20, 1998) and amended at 66 Fed. Reg. 8425 (Jan. 31, 2001), 66 Fed. Reg. 17200 (Mar. 29,2001), and 82 Fed. Reg. 24147 (May 25, 2017). Routine uses may include sharing information with federal, territorial, state, local, and tribal criminal justice agencies.

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SUBMIT

02/02/2022

UNCLASSIFIED