CJIS Services Awareness Survey_form

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

CJIS Services Awareness Survey_form

OMB: 1103-0117

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Federal Bureau of Investigation

Law Enforcement Support Section


CJIS Division’s Services Awareness Survey

Pursuant to Paperwork Reduction Act requirements, this collection has been assigned the following control number by the Office of Management and Budget (OMB): 1103-0117. This OMB control number expires 12/31/2022.

SurveyMonkey is not a government website and is controlled and operated by a third party. By completing this survey, you may be providing non-government third parties access to the information provided in the survey. The Department of Justice and the FBI website privacy policies do not apply to SurveyMonkey’s platform. SurveyMonkey’s privacy policy is available at: https:// www.surveymonkey.com/mp/legal/privacy/. For more information about the Department of Justice and its privacy policy, please visit: https://www.justice.gov/ and https://www.justice.gov/doj/privacy-policy. For more information about the FBI and its privacy policy, please visit: https://www.fbi.gov/ and https://www.fbi.gov/privacy-policy.

This survey is issued by the U.S. Department of Justice, Federal Bureau of Investigation, CJIS Division.

Required responses in the questionnaire are indicated by an asterisk (*).



  1. *Please select your membership organization(s): Participants can select both if applicable.

    1. International Association of Chiefs of Police (IACP)

    2. Major Cities Chiefs Association (MCCA)



  1. *Which of the following best describes your agency’s primary jurisdiction (if part of a task force or other multi-agency effort, please describe your home agency’s primary jurisdiction)? All options will be displayed in a drop-down menu.

    1. Federal

    2. State

    3. County

    4. Local

    5. Tribal

    6. Special jurisdiction (e.g., railroad, university/college)



  1. * Please indicate your agency's state/territory (if you work for a federal agency, please indicate your primary geographic work location): All options will be displayed in a drop-down menu.

    1. Alabama

    2. Alaska

    3. American Samoa

    4. Arizona

    5. Arkansas

    6. California

    7. Canada

    8. Colorado

    9. Connecticut

    10. Delaware

    11. District of Columbia (D.C.)

    12. Florida

    13. Georgia

    14. Guam

    15. Hawaii

    16. Idaho

    17. Illinois

    18. Indiana

    19. Iowa

    20. Kansas

    21. Kentucky

    22. Louisiana

    23. Maine

    24. Maryland

    25. Massachusetts

    26. Michigan

    27. Minnesota

    28. Mississippi

    29. Missouri

    30. Montana

    31. Nebraska

    32. Nevada

    33. New Hampshire

    34. New Jersey

    35. New Mexico

    36. New York

    37. North Carolina

    38. North Dakota

    39. Northern Mariana Islands

    40. Ohio

    41. Oklahoma

    42. Oregon

    43. Pennsylvania

    44. Puerto Rico

    45. Rhode Island

    46. South Carolina

    47. South Dakota

    48. Tennessee

    49. Texas

    50. Utah

    51. Vermont

    52. Virginia

    53. Virgin Islands

    54. Washington

    55. West Virginia

    56. Wisconsin

    57. Wyoming



  1. *Which of the following best describes your primary job role within your agency?

    1. Administrator/command staff

    2. Administrative support

    3. Analyst

    4. Detective/investigator/agent

    5. Patrol officer

    6. Other

      1. Specify: ________________________





Participants who selected “Administrator/command staff” in Question 4 will be directed to Question 5; all other participants will be directed to Question 6.



  1. *Please indicate your current rank: The options below will be displayed in a drop-down menu.

    1. Commissioner

    2. Chief

    3. Deputy Chief

    4. Assistant Chief

    5. Commander

    6. Captain

    7. Lieutenant

    8. Sergeant

    9. Other

      1. Specify: _________________________



  1. *Please indicate how familiar you are with the following CJIS services: Participants will be required to provide an answer for each service.

  1. Please select how you initially became aware of the following CJIS service(s): Only the services that the participant did not mark as “I have never heard of the service before” in Question 6 will be shown in the below list of services. Participants will be required to provide an answer for each service.





















  1. *Please select the option that best describes your use of each CJIS service in the last 12 months: Participants can only mark one answer for each service.





























  1. *Please indicate which CJIS service(s) you'd like to learn more about:

    1. Altered Biometric Identification Program (ABIP)

    2. Collection of Law Enforcement and Crime Tool (COLECT)

    3. Computer Information Comparison (CIC) Program

    4. Crime Data Explorer (CDE)

    5. Identity History Summary (IdHS) Checks

    6. JusticeConnect

    7. Law Enforcement Enterprise Portal (LEEP)

    8. National Crime Information Center (NCIC)

    9. National Data Exchange (N-DEx)

    10. National Palm Print System (NPPS)

    11. NCIC Off-line search

    12. Next Generation Identification (NGI) Deceased Persons Identification Services

    13. NGI Fingerprint Identification

    14. NGI Interstate Photo System (IPS)

    15. NGI Iris Service

    16. NGI Latent Investigative Services

    17. NGI Rap Back

    18. NGI Repository for Individuals of Special Concern (RISC)

    19. NGI/Interstate Identification Index (III)

    20. National Instant Criminal Background Check System (NICS) electronic check (E-check)

    21. NICS Indices Submissions

    22. Officer Safety Awareness Training (OSAT)

    23. Special Processing Center (SPC)

    24. Virtual Command Center (VCC)

    25. None of the above



  1. Please share any specific feedback you might have on how the CJIS Division can better market our services in your area (e.g., conferences, events). Participants can provide a short answer.





  1. Please share any specific feedback you might have on how the CJIS Division can better serve you and your agency. Participants can provide a short answer.





Your response has been submitted. Thank you for your participation in this survey.

We value your feedback, appreciate your time, and look forward to our continued partnership.

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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorBurd, Medorie (CJIS) (FBI)
File Modified0000-00-00
File Created2023-12-20

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