Collection of Customer Service, Demographic and Smoking/Tobacco Use Information from NCI's Contact Center, Cancer Information Service (CIS) Clients (NCI)

OMB 0925-0208

OMB 0925-0208

This is an information collection request for a revision for three years. NCI’s Contact Center, The Cancer Information Service (CIS), currently collects demographic, customer service and smoking cessation information from clients contacting CIS by telephone, email and through LiveHelp (an online instant messaging service). Information is collected in order to properly plan, implement, and evaluate cancer education efforts and to provide smoking cessation services tailored to the individual client’s needs. Since its inception in 1976, the CIS has handled more than 12 million calls from the public. The potential universe of Cancer Information Service (CIS) clients almost 252 million respondents based on the U.S. Census estimate for 2017 of adults estimated to be 18 years and older.

The latest form for Collection of Customer Service, Demographic and Smoking/Tobacco Use Information from NCI's Contact Center, Cancer Information Service (CIS) Clients (NCI) expires 2021-11-30 and can be found here.

All Historical Document Collections
Revision of a currently approved collection 2022-01-11
Approved without change
Revision of a currently approved collection 2018-08-14
Approved with change
Revision of a currently approved collection 2015-12-28
Approved with change
Revision of a currently approved collection 2012-10-31
Withdrawn and continue
Revision of a currently approved collection 2012-08-20
Approved without change
Extension without change of a currently approved collection 2009-07-02
Improperly submitted and continue
No material or nonsubstantive change to a currently approved collection 2007-06-19
Approved without change
Revision of a currently approved collection 2006-07-07
Approved without change
Revision of a currently approved collection 2003-09-26
Approved without change
Revision of a currently approved collection 2000-08-07
Approved without change
Reinstatement with change of a previously approved collection 1997-05-23
Approved with change
No material or nonsubstantive change to a currently approved collection 1989-06-30
Approved with change
No material or nonsubstantive change to a currently approved collection 1989-04-07
Approved without change
Reinstatement with change of a previously approved collection 1988-09-14
Approved with change
No material or nonsubstantive change to a currently approved collection 1986-11-20
Approved without change
Reinstatement with change of a previously approved collection 1985-10-23
Approved without change
New collection (Request for a new OMB Control Number) 1983-05-20
OMB Details

Telephone Clients Customer Service

Federal Enterprise Architecture: Health - Health Care Services

Form 1Customer Service and Demographic QuestionsFillable FileableForm and instruction

Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.


© 2022 OMB.report | Privacy Policy