Consumer Complaint Forms, FCC Form 475-B and FCC Form 2000

ICR 200812-3060-001

OMB: 3060-0874

Federal Form Document

Forms and Documents
IC Document Collections
ICR Details
3060-0874 200812-3060-001
Historical Active 200712-3060-009
Consumer Complaint Forms, FCC Form 475-B and FCC Form 2000
No material or nonsubstantive change to a currently approved collection   No
Approved without change 12/30/2008
Retrieve Notice of Action (NOA) 12/04/2008
  Inventory as of this Action Requested Previously Approved
09/30/2010 09/30/2010 09/30/2010
1,330,108 0 1,330,108
347,221 0 347,221
0 0 0

FCC Form 475 is being replaced with proposed FCC Form 2000 which will provide greater clarity and ease of use by separating the various complaint subject areas into separate subparts tailored to each subject excluding slamming and programming complaints. Proposed FCC Form 2000 will allow the FCC to collect detailed information from consumers on the practices of telecommunications companies to assist in resolving informal complaints and to collect data as part of the investigative work performed by federal and state law enforcement agencies. Form 475-B allows the FCC to collect detailed data from consumers on practices of programming providers that may air obscene, profane, and/or indecent material that will be used to assist in the resolution of informal complaints and to assess the practices of programmers.

US Code: 47 USC 208 Name of Law: Communications Act of 1934, as amended

Not associated with rulemaking

  72 FR 30591 06/01/2007
72 FR 44535 08/08/2007

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,330,108 1,330,108 0 0 0 0
Annual Time Burden (Hours) 347,221 347,221 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
The Commission is submitting this collection as a revision - the Commission has proposed FCC Form 2000 to replace FCC Form 475 to make it more user friendly for consumers, which will help to improved the efficiency and effectiveness of the Commission's informal complaint process. Also, the proposed form will allow the Commission to collect detailed information from complainants concerning possible violation of the Act and the Commission's rules. The Commission proposed to replace FCC Form 475 with FCC Form 2000 Due to the creation of the Junk Fax/Telemarketing complaint form, FCC 1088, which is used to collect data previously filed on the FCC Form 475, the total number of respondents decreased to 1,330,108; total annual responses decreased to 1,330,108; and the total annual hour burden decreased to 347,221 hours.

William Cline 2024180267


On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

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